I highly recommend the white glove service. They took care of everything including taking the trash. I just sat there.

Excellent service

Sales people have been great too deal with.

Great sales experience, didn’t feel pressured to buy. Just felt like he listened to us and tried to match our needs.

Friendly, very helpful service at Jerome’s.

Love our new couch. Although I Haven’t been able to figure out the wiring to use all the features. Do you have any more in-depthdirections on wiring? Also, I am wondering if I can buy two more additional sections two add into my couch?

Wonderful experience

great service, delivered in the window of time we expected

Super help from the salesperson. Setup team was in and out quickly and made sure all the packing was removed and the electric recline function worked.

It was cool

The (6) Soundwave sofa remote batteries we purchased (for approx. $2,000) are inadequate with substandard battery life. They deplete quickly even after a full charge. They constantly emit an annoying LOUD BEEP when they are depleted, forcing us to recharge them constantly. We were told the battery life was 3-6 mos. on a full charge. That is obviously inaccurate and misleading advertisement. We are greatly disappointed with this issue.

Very satisfied with my delivery and always happy with the quality of the furniture. I’ve been a customer for many years.

Need info about the bed frame. can it be lowered

We love them and they arrived flawlessly.

We love the new table lamp.

I had an extremely disappointing experience with the so-called white glove bed delivery service from Jerome’s Furniture. The delivery was coordinated, but unprofessional, and fell far short of what anyone would reasonably expect from a service marketed as “white glove. ” The delivery team lacked attention to detail, did not handle the furniture with care, and failed to provide the level of setup, cleanliness, and customer service that the term implies. Communication was minimal, and concerns raised during delivery were not addressed in a meaningful way. When customers pay extra for white glove service, they expect professionalism, respect for their home, and a seamless experience. Unfortunately, this delivery felt rushed, careless, and disorganized—essentially basic delivery at a premium price.

Love it

Great service, great sofa set

Saleman was pleasant enough for sure. The product turned out to be a disappoinment.

Shipping was great, fast and the 1 error that happened during transit was corrected in a timely manner. Great job