Unfortunately the chair paint had not been sealed properly unlike the chair at the display store. Black paint was rubbing off on clothing. The first time the chairs were returned for replacement at my cost. The replacement chairs had the same problem. James Lane organised pickup and refund of this lot of chairs. We ended up going with a different brand. Given the paint issue happened twice, I can not recommend these chairs but that is not a direct fault of James Lane who were professional throughout the sale and aforementioned issues.

Fantastic service, very polite and professional

Good service and polite gentleman

Loved dealing with Auburn sleeping giant so much we went back twice for more purchases.

Always had outstanding service from James Lane staff. Love going in store to check out all the accessories.

Very good. Great delivery

My experience when shopping at James Lane was very positive. I only went into browse but loved the cushion and it was also on sale which was one reason why I purchased it. The staff where lovely. Thanks Cath and Peter.

Helpful representative

Service was good

Love my haven comfy muse very pleasant to look to nice to sit on

great staff in Campbelltown. Prob my fav shop for furniture, qlty and stylt for your highly taxed hard owned money.

Good customer service, advice and updates throughout the order. Good team at Springvale.

very friendly staff

Xx

Thanks James Lane Nunawading.

Helen from Robina was great

Great customer service, just wish they had better sale bargains

Excellent service from shop order to delivery, highly recommended.

Fantastic service from the Ladies in store when purchasing our couch. Quality of the couch is 5 star. Appalling, lowest level of humans who delivered our couch. They were not happy about going up stairs and made sure to drag every box along the walls making marks all the way up. Also then slid the heavy boxes across the hardwood floors, making big scratches in the wood.

Turn around was quicker than expected and the delivery drivers were wonderful and carried it up into the house for use