Great customer service and rapid response and shipping of replacement Mr Cool control boards. . All good - thanks

Your company sent me breakers that were internally damaged. Waiting for a full refund! The damaged breakers took out most of the control board. Ingraham's doesn't feel they are responsible. ???

TOOK ALMOST 2 MONTHS TO GET THE PARTS I NEEDED. PACKAGING, THOUGH GOOD MATERIALS, WAS VERY POORLY PLACED IN BOX. PARTS COULD HAVE BEEN BADLY DAMAGED AS AIRBAGS WERE BROKEN (AND TOO FEW) AND FOAM NOT SECURED SO IT WAS NOT PROTECTING THE PARTS UPON DELIVERY.

Great furnace! Fast shipping!

Always good service

Parts are as described and shipped quickly.

Good sales

Great people to deal with and very helpful if you have questions about the products they sell

Great customer service. Kenny was great. My critique is with the site itself, I wish it had an option for Condenser/Evap without a furnace or air handler. Or if you select a condenser or evap, it shows what the recommended co unit is.

5 stars very prompt, accurate, professional!!!!

Matthew was very professional and helpful.

Smooth transaction. Item arrived on time and undamaged. I bought a Mr. Cool coupler and it installed with no problems. I couldn’t find just the coupler except at Ingrams. All of the other places had a kit that I didn’t need. So glad I found one here.

Very professional and nice

Very kind and professional very good products

Ingrams Water and Air Equipment is awesome. I got the mini split I wanted and received it very quickly. I had an issue with a small part that was broken on it when I received it and they shipped out a replacement for that part in no time. Wonderful customer service and pricing. I highly recommend them.

My son and I installed works great. Eric was great to work with, very helpful.

wonderful concerned helpful staff especially Brandy

Great people to work with.

Great customer service from live person who spoke English and you could understand from the USA. I actually cancelled my order from another vendor because they delayed sending out order to ask if I needed a Line Set ( which I did not or I would have ordered when I placed the order ) and could not get me to a live person that was knowledgeable enough to answer some technical product specification questions. The Ingrams Water & Air Rep was able to get me the answer I was looking for and the unit was delivered in 2 days!!. Their price was actually better, Great Customer Service and Prompt Delivery, I would highly recommend and will return for future needs. Rich in North Carolina

it's been 6 weeks since I ordered and have yet to receive shipping/tracking info and of course have not received any of my order