Everything went smoothly.

We are very happy with the quality of customer service and equipment we received from your company. Would highly recommend to friends and family.

Eric is great to work with Easy to get orders sent out

Great

GREAT CUSTOMER SERVICE AS WELL AS REPONSE TIME GIVEN, THANKS

Everything was as ordered and worked perfectly

Everyone was wonderful and the unit works great.

Ingram’s was very helpful in helping us to decide what size mini split we needed and which one. They were also available when we had some questions with the install. All around it was a great experience!

Everything went very smoothly for the purchase. The sales associate went out of her way to answer my phone calls and help me on several occasions. The delivery went fine and was quick. It did not seem like there was any issue when I received the units. No damage to the boxes were noted. The reason for the 3 stars was because when my technician installed it, he shared the following: "Either the unit got dropped somewhere along the way or they messed up in the factory with the blower wheel. It was misaligned and dragging the housing during the start up. " My technician was able to fix it and get the unit running, however to pay $4000 and not be able to claim a problem is not ok. I was informed that unless there was damage to the box, there wasn't a way to return or exchange the unit. So there is nothing that can be done for a unit that is damaged/defective.

Its trane equiptment ,great shipping i have not installed it yet

Ingrams was very helpful in helping us to choose the right size mini split for our enclosed porch and helping us to save money on the one we chose. Installed and we love it! Great company to work with!

karen from damage claims was fantastic and their prodocts and customer service is great but unfortunatly a couple of the companies they use to deliver interstate have a lot to be disired except for the company old dominion which was great,i would purchase from them again and their pricing is the best out there

Ingrams water and air is my go to for for my water and air needs due to their kind, knowledgeable, patient, helpful, courteous staff.

Paul Ralph was amazing to work with. He was very knowledgeable and helpful. I will definitely be back!

Equipment looked great when ut arrived shipment came on time

Very responsive and fast fulfillment. Great customer service

Great person that I deal with ( Paul Ralph) Great product ( Mr cool mini splits) Just one thing that I don’t like is they won’t take a return on a line set that I don’t use when it’s not part of the bundle package

Was great and fast told friends about you!!

I can't believe how fast my order went, and shipping was fast. We had to wait a few days, for cooler days, to put the motor in. Having it on their website made it so fast, and the parts were exactly what we needed. We were very satisfied, thank you!

Although we haven't installed our system yet, we are very pleased with $$$ we've saved with this purchase