Very responsive and fast fulfillment. Great customer service

Great person that I deal with ( Paul Ralph) Great product ( Mr cool mini splits) Just one thing that I don’t like is they won’t take a return on a line set that I don’t use when it’s not part of the bundle package

Was great and fast told friends about you!!

I can't believe how fast my order went, and shipping was fast. We had to wait a few days, for cooler days, to put the motor in. Having it on their website made it so fast, and the parts were exactly what we needed. We were very satisfied, thank you!

Although we haven't installed our system yet, we are very pleased with $$$ we've saved with this purchase

Good looking equipment can't beat trane shipped fast

Just finished installing the Mr Kool 24k single zone unit on our family room. Works well area is 25 x22.

Great purchasing experience! I purchased the three ton Mr Cool inverter, heat pump; Eric was very helpful with the product information. The purchasing and pickup process was an amazing experience. The staff at the Hickory, Ky office and Paducah. Ky offices were very helpful and exceptionally kind. I would highly recommend Ingram water & air for all your HVAC needs.

Excellent.

I was really impressed with the customer service. Rachel in particular, who reached out to, "double verify" that the part I was ordering was correct, by asking for the system serial number. Since the part was non-returnable, I thought that was a great step they took to protect both the purchaser and supplier from making a costly error. I have since installed the part and the system is working as designed! Best regards, John

Great experience thanks

Is my order shipped yet? no one called me back or texted

Service is incredible. . . . had a shipping issue and they cleared it up in less than a day. Pricing is great, selection is awesome. Customer service is top notch.

Good

Thank you for sending out a replacement line set both zones appear to be function as designed!

Eric was a pleasure to work with as usual. Thank You Ken T.

Best company to shop HVAC, fast shipping

My first HVAC system from Ingram's lasted almost 14 years. I just replaced it this month with a 3-ton true inverter system along with the pre-charged line set from Mr Cool. My installer had this up and running in a total of a couple hours, including the pre-charge line set. The new system is so quiet, has variable speeds on the fan motor and it's keeping my house steady in 95° weather.

Great

Great price. Great service. Fast shipping.