Great folks to work with answered all my questions. Great prices too. Highly recommend

Kenneth was very patient with all my questions. Great to deal with. Kinda odd that quotes didn’t last but a couple days but he always sent a new quote when I ask. Had to wait on Mr Cool lines to get back in stock. But seems they have a new design so hopefully will help prevent kinks.

Good customer service and communication. Very fast shipping. Part was correct and worked great. Many thanks.

Just a great group of people to deal with. They found a AC part a shop could not , than walked me thru the repair process. This was on the 7th unit i have gotten from them, Will keep coming back and recommending to everyone and we are in Maryland.

Wonderful Experience Great Customer Service!

park fit perfect, great costumer service, Rachel even verified model and serial number of my AC before fulfilling the order

The customer support team and technician were very helpful. I experienced some bad luck with a manufacturing issue related to the EC blower motor, which left me without air conditioning until the new motor arrived. They assisted me in contacting Trane, and I was able to get a replacement for the motor.

The people at Ingrams are extremely helpful and fun to work with. Shipment arrived in less than a week. Two different carriers on different days which was strange. Installation was straightforward. Used YouTube videos for some clarification. I live in Southwest Florida so cooling is my major concern. This unit is awesome. I use this unit to replace a 2 ton central AC. There is a learning curve and they work differently. The instructions that came with the unit are not very helpful in this matter. I would recommend this unit to anyone who wants to install their own AC. I will probably be buying from them again in a few months.

Great service. Very helpful and quickly filled order

Great service

Fast shipping and great prices on ductwork fittings.

Good customer service called to make sure I had the right part before it shipped. Delivered quickly and exact fit for my unit.

Very helpful, excellent customer service,

Customer service was exceptional. The part I needed did not have a phone online. The customer service rep texted me a photo of the part to make sure it was correct. The price was better than expected and shipping was very fast. The part shipped the same day and got to me in Florida in 2 days!

I have been dealing with this company for about 10 years and have been very satisfied each and every time and will keep doing business with them for sure!

Fast ship with good tech support and friendly sales. Installed condenser control board and unit is working again.

Very Good Customer Service- experienced employees who are helpful and get you what you need.

Easy purchase, fast delivery

Everyone i have spoken with at this company has been awesome. Parts are delivered when they said they would be and a very seamless process.

I installed a. mrcool ducted 5 ton from ingrams. I got very quick responses to my questions and the products were shipped out promptly. They delivered exactly when they said they would. I love their customer service.