Slow response time, no one answers the phone, when you get a response you don’t get information you need to provide to make the process fast and efficient. Provide a log…. Need more information…. What information do you need? How can I help you help me!!!

I love the scanner but I’m going to upgrade to the 5610 soon it gives a lot of options and information

So far no issues everything looks good. I tried to do as much of my own work as I can. I think the scanner is gonna help me a lot.

Fantastic company to work with. I have multiple Innova tools and love each one keep up the great work

Easy to shop the online store. Shipping was fast, pay,ent was easy. No problems. innove has the best run online store I’ve used in quite some time.

Not as good as as I hope I’ve own a Innova 3160 for years never had problems which I would have gotten same result if not better with the Innova 7111 wish I had the opportunity to compare it to my xtool D8

Still learning,but so far very helpful and easy to use.

So far so good!!

Still unable to pair my iPad repairsol2 app to 7111 I can pair it in settings of iPad but app says not to do it that way and it doesn’t work that way anyway.

Buying equipment was fast and easy. Inspection camera has never worked. Trying to get Innova people to do something about it has been impossible. Either fix it or replace it!

Thanks

the communications with them was fantastic. that was the reason I purchased from them and not from some one else.

No return call from a manager

Great product. Mine didn't come with adaptors to work with different makes of cars.

I have just been learning my way around the 5610. Seems solid. A lot more possibilities than my old scanner. If your buying a newer used car. There are lots of test you can run the get an idea of what your getting

no call back from a manager

App is okay

Fast shipping and arrived when stated.

I have owned an Innova code reader for years, wanted to learn more about auto testing. Have not used it yet.

Never buy again. Needed tool soon. Shipping time rediculous