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Great to work with and excellent customer service.

No response on getting the correct size.

Mail was slow but you did your part well

Worst company in the planet Sell used reconditioned items as new… Sold me recondition item came from repair department Came in cardboard box stuffed full of packing Came from “Lori repair department” I paid full retail for new item What a joke of a company Don’t waste your money

This part fit. the roller didn't

Horrible

I got a replacement, a new robot vacuum because the iHome robot vacuum I bought before broke. And the new one works perfectly.

I ask for help didn't get it

Prompt delivery and genuine great working vac!

This was a good customer service experience! But the warehouse didn’t send me the same model and features I was told I would receive!

I really like using my iHome vacuum. The company is easy to contact, the customer service is on top of any issue in a reasonable amount of time and the vacuum has lasted the way I want all my devices to last. I always try to get filters and accessories right from the source. Keep it up!

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Unable to review, wrong item received. Item returned.

customer service did not help. item was delivered unusable and they are not helping

Fast shipping

Took 7 weeks for repair

Terrible company

Wrong charging base

Customer service refused to replace the battery or pay for the return.