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homewater-com

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Site reviews

How we present the reviews
Anonymous user
Bhaveshkumar p.
5 out of 5 stars

Customer Service

I had a water system 8 years. And I don't have any problems. i speak to ameena she give me good answer and she talk with me very nicely. She should my problem. i am gonna stay with this company. I love it.

FEB 6, 2025
Anonymous user
Ralph C.
4 out of 5 stars

Good customer service

Very good customer service. Answered all my questions.

FEB 4, 2025
Anonymous user
Marco
5 out of 5 stars

Excellent CDR

I interacted with a CSR this week to get explanation about an increase in my rental monthly amount. The CSR was very respectful, kind and knowledgeable, and explained it to me to my entire satisfaction.

FEB 1, 2025
Anonymous user
Bhaveshkumar p.
5 out of 5 stars

Good customer service

I have had it for 8 years and whenever I had a problem they solved it nicely and respectfully. Every 6 months they have been giving me a free filter. Once again, I love this water company.

JAN 31, 2025
Anonymous user
Bhaveshkumar p.
5 out of 5 stars

Good customer service

I have had it for 8 years and whenever I have a problem they speak nicely to me. Every 6 months they have been giving me a free filter. Once again I love this water company.

JAN 31, 2025
Anonymous user
Taylor
1 out of 5 stars

Terrible

The absolute worst scam I’ve ever had in my life . Was scammed by a door salesmen 7 years ago and just finished paying thousands for a system I used for 1 year then moved . I was lied to by this little greasy salesman. When asked what it would cost to remove the system if I did not want it or sold the home he said it would be free the whole thing was supposed to be “free “ just had to pay for the new filters … nope 7 years later and bout $7000 later I’m finally done paying for this stupid thing .

JAN 31, 2025
Anonymous user
Tammy P.
4 out of 5 stars

Leaking line

Customer service was very friendly and booked a little far out however I did call back when it became more urgent and they bumped up appointment. . . only down fall was they did not attach to cabinet wall as requested so hopefully this problem is not repeated

JAN 29, 2025
Anonymous user
Philip L.
5 out of 5 stars

Good customer service

I have been a Home Water customer for over 10 years without any issue. Recently I noticed a billing error and called them. A friendly customer rep named Sheldon answered my call and rectified the error right away. Very pleased with the service.

JAN 29, 2025
Anonymous user
Matt
5 out of 5 stars

Goodd product and service

Product is great. Customer service is very helpful. . would recommend

JAN 26, 2025
Anonymous user
Philip L.
Verified Buyer
5 out of 5 stars

Thank you for delivering the filters in person

Despite the Canada post strike! After Calling customer service…. and Thank you for delivering the filters in person in a few days!

JAN 25, 2025
Anonymous user
Daniele
5 out of 5 stars

AMAZING FILTRATION SYSTEM

I have a full home filtration system and WOW does it work beautifully. I have well water which isn’t always nice to turn the tap on to. Honestly my water is brown without this system. We had the tanks installed,… very neat and perfect by the way, and let me tell you it’s been crystal clear water since. Our hard water showers are now, I don’t want to get out of the shower showers. We don’t even need to buy bottled water anymore because of how clean the water is now. This is a must have for any home especially when you have kids. The peace of mind knowing your kids drink the cleanest water in town,… priceless. Luckily Homewater is fair in their price and worth every penny ! #1 system out there. Great service, Amazing staff, perfect install, when it comes to water HOMEWATER does it all ! Once your water is clear there’s nothing to fear ! Get one today folks, you won’t be disappointed. Thank you Homewater for such a great product ! #1 !

JAN 24, 2025
Anonymous user
Wisunt A.
Verified Buyer
5 out of 5 stars

I 'very been using this

I 'very been using this filter system more than 4 years. It is amazing taste and clean.

JAN 23, 2025
Anonymous user
2mesy4me@gmail.com
5 out of 5 stars

Payment issues

I’ve never been so disappointed with a company service. Thanks to Sheldon he has been helpful and very patient.

JAN 21, 2025
Anonymous user
John M.
5 out of 5 stars

Product and service review

Hello i have been a Home water customer for 5 yr and have no complaints at all every time i call i get answered right away i get my request fulfilled. I called and requested a system be removed to a new home that was located outside of there service area and they did it awesome customer service right there, willing to drive an hour past there service area just to keep me as customer. Have to respect that and appreciate it highly recommend this company.

JAN 9, 2025
Anonymous user
Colleen S.
5 out of 5 stars

Product and Service review

I have used the home water system now for 4 yrs. It has never failed me my water is very clear and has no chemical odors at all. I have had a skin issue clear up also. the system was first installed in my first house and was used for 3 yr. I moved to a new community that was located well outside of there service area and they still drove up and installed a new unit amazing service also before i moved they removed the system for me and put my plumbing back to original at no charge to me installation was free also. Every time i call in they answer and fix my issue always never a mistake witch is totally refreshing. All in all i would recommend there product as they stand behind it.

JAN 9, 2025
Anonymous user
Felipe M.
5 out of 5 stars

Wonderful

We are very pleased with the ease, speed and good service they offer. Excellent attention from Jackie in Customer Services and Muhamed in technical support. Congratulations and thank you for everything. A 100% recomended. .

DEC 12, 2024
Anonymous user
Shoko K.
Verified Buyer
3 out of 5 stars

It’s okay

It’s okay

NOV 12, 2024
Anonymous user
Rosella J.
Verified Buyer
4 out of 5 stars

Only complaint is there was

Only complaint is there was not a link for installation

OCT 30, 2024
Anonymous user
Shannon A.
5 out of 5 stars

Great Filters

I have the Under Counter Single Stage and it is an great addition to my kitchen, I cook safely now with filtered water.

OCT 9, 2024
Anonymous user
Alan L.
Verified Buyer
5 out of 5 stars

The technician was very friendly

The technician was very friendly and good at his work

SEP 28, 2024
12345
homewaterfilter.myshopify.com logo

homewaterfilter.myshopify.com

home,garden & furniture
4.6
|
363
Visit online store
homewaterfilter.myshopify.com logo

homewaterfilter.myshopify.com

home,garden & furniture
4.6
|
363
Visit online store
4.6
4.6 out of 5 stars
Based on 363 reviews
5
296
4
33
3
12
Ratings distribution data table
StarsCount
5296
433
312
27
115
Total363
2
7
1
15

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