I found the service person very easy to talk to and accommodating

Found a problem with my bill. Called customer service on Feb 21 for assistance. Service was excellent, solved the issue, and offered a credit which was received.

The Home Water company sent me wrong size filter. As soon as I contacted customer service the issue was resolved in a matter of minutes. Customer service representative was very nice and informative. The filter came in two days and was changed with no issue. Good company, amazing service, clean water. Thank you.

We have to sell our home and renting a apt. I phoned Home Water to let them know. After talking to them about our situation they said we don't have to buy it which what have been $600. 00. We explained to them that the sale of our home an can not include the Home Water Filtration System and we can not use it the apartment. They agreed to just charge us $135. 00 for removal and relaized that we have been a long time customer of theirs and waved the $600. 00. I would like to recommend them for anybody looking for a Home Water Filtration System.

I was very happy with nice lady I was talking to last week

Very fast and professional

I had an issue with billing. It was sorted out within few hours. Excellent customer service.

I had a water system 8 years. And I don't have any problems. i speak to ameena she give me good answer and she talk with me very nicely. She should my problem. i am gonna stay with this company. I love it.

Very good customer service. Answered all my questions.

I interacted with a CSR this week to get explanation about an increase in my rental monthly amount. The CSR was very respectful, kind and knowledgeable, and explained it to me to my entire satisfaction.

I have had it for 8 years and whenever I had a problem they solved it nicely and respectfully. Every 6 months they have been giving me a free filter. Once again, I love this water company.

I have had it for 8 years and whenever I have a problem they speak nicely to me. Every 6 months they have been giving me a free filter. Once again I love this water company.

The absolute worst scam I’ve ever had in my life . Was scammed by a door salesmen 7 years ago and just finished paying thousands for a system I used for 1 year then moved . I was lied to by this little greasy salesman. When asked what it would cost to remove the system if I did not want it or sold the home he said it would be free the whole thing was supposed to be “free “ just had to pay for the new filters … nope 7 years later and bout $7000 later I’m finally done paying for this stupid thing .

Customer service was very friendly and booked a little far out however I did call back when it became more urgent and they bumped up appointment. . . only down fall was they did not attach to cabinet wall as requested so hopefully this problem is not repeated

I have been a Home Water customer for over 10 years without any issue. Recently I noticed a billing error and called them. A friendly customer rep named Sheldon answered my call and rectified the error right away. Very pleased with the service.

Product is great. Customer service is very helpful. . would recommend

Despite the Canada post strike! After Calling customer service…. and Thank you for delivering the filters in person in a few days!

I have a full home filtration system and WOW does it work beautifully. I have well water which isn’t always nice to turn the tap on to. Honestly my water is brown without this system. We had the tanks installed,… very neat and perfect by the way, and let me tell you it’s been crystal clear water since. Our hard water showers are now, I don’t want to get out of the shower showers. We don’t even need to buy bottled water anymore because of how clean the water is now. This is a must have for any home especially when you have kids. The peace of mind knowing your kids drink the cleanest water in town,… priceless. Luckily Homewater is fair in their price and worth every penny ! #1 system out there. Great service, Amazing staff, perfect install, when it comes to water HOMEWATER does it all ! Once your water is clear there’s nothing to fear ! Get one today folks, you won’t be disappointed. Thank you Homewater for such a great product ! #1 !

I 'very been using this filter system more than 4 years. It is amazing taste and clean.

I’ve never been so disappointed with a company service. Thanks to Sheldon he has been helpful and very patient.