Very happy

Service was excellent and timely when I called to discuss my issue with the mattress pad.

Never had any matress as comfortable as this one.

I’ve only tried their split topper, but it’s fantastic! Solved all the problems between me and my husband and our different mattress preferences.

Great service and shipping

Top notch!

Great price and great product, saw adds on youtube so i was like pillows! Goodjob adveritisng too!

Arrived early and intact.

Helix customer service is top tier! One of the best customer service experience I've ever had.

Shipping was fast, although order was split up weirdly like they just sent it out as it was ready which was fine just awkward.

Slight issues with expected delivery dates and tracking, but that was easily resolved with customer service.

No problems at all, shipping was fast, packaging was well done.

Mattress is great. Mattress cover is good. Mattress foundation is cheaply made.

Terrible customer service!

Shipped very quickly.

Shipping was on time, but they left it on the first floor of my apartment and I live on the 2nd floor.

The helix mattress made me a better man. Where I was once lost, I am now found. This mattress also made me realize I’ve never been in actual love…. . until now. So thank you, Helix. You ruined my life with clarity, but damn do I sleep like a baby.

I’ve been sleeping on this king size mattress for a while now, and the difference has been huge. I’m falling asleep faster, staying comfortable all night, and waking up without the usual back and joint stiffness. It has the perfect mix of support and softness without feeling too firm or too plush. As an occupational therapist working with the geriatric population, I know how important proper support is for pain management and quality sleep. I would absolutely recommend this mattress to anyone dealing with back or joint pain—it’s been a game changer for me.

Overall very satisfied

Quality mattress, best mattress we've ever had. I know they are expensive, but they are worth it and their money back guarantee insured us we would be satisfied either way.