Everything that we have bought from them, which has been several items the shipping and packaging of the items have been great…

The whole process was great. When we had to change inserts. Helix changed it without a problem.

On time and no worries

Fantastic customer service! Had trouble with my first mattress. Being a little too firm. They were very prompt in switching out my mattress.

Great customer service!

Arrived on time, and in perfect conditions.

Fast shipping and smooth ordering process.

Love the mattress, no issues with shipping.

Great experience.

Shopping was easy and reliable

I received the product before I expected and I am very satisfied with my interactions with Helix.

Great!

Excellent.

Quick shipping times. Our delivery instructions weren't followed, but I believe that is related more to Fed Ex miscommunication rather than Helix. We love our new mattress, Would highly recommend.

Customer service is great.

great!

Shipping was faster than expected.

good customer service

Ordered during the Christmas holiday and still arrive on time.

Shipping was great, arrangement to dispose old beds are also great! Overall great experience.