Easy to order

It arrived very promptly and aside from being very heavy, it was seamless

Good

I like the "foundation" good fit for my antique bed and better than any bulky box spring.

I got a Helix Midnight Luxe with a GlacioTex cooling cover. I am really enjoying the mattress so far. With the breathable material and the cooling layer, the mattress regulates my temperature well through the night, which allows me to use a heavy comforter without any problems. ​However, it took a while for my body to get used to the level of firmness. I used to sleep on a firmer mattress, so this one was a bit soft for me. Even with the ErgoAlign layer, I still tossed and turned at the beginning of my sleep trial to find a comfortable sleeping position. After more than 30 days of trying it out, I am sleeping soundly with good support now. I would highly recommend a Helix mattress.

outstanding

Great experience!

Not only has the mattress been a life-changer, the entire shopping experience was easy. It’s amazing such a wonderful mattress arrived in a box.

Service to date has been excellent. As stated in my product review, the mattress does not work for me and I would appreciate it if someone could contact me regarding warranty options. Thank you.

xxxxx

Showed up with no holes/ tears, and unpacking process was easy and streamlined. Was funny listening to the mattress "breathe".

Your customer service has been excellent. I feel terrible (literally) that I've tried 2 of your mattresses and both have made my back worse!

Wonderful

Great service and delivery as promised.

I love my new Madison bed frame and my new mattress!!

G

As an OT, I know how important good sleep is and the Helix mattress provided that. It has a good balance of softness and support and stays comfortable in all sleeping positions. I also noticed very little motion transfer as someone who frequently turns in their sleep. The cooling effect is an added bonus for hot sleepers. Overall, it felt high quality and gave a really comfortable night’s sleep.

Good customer service, very helpful when I had trouble with FedEx processing a return of the foundation

It works for sure

Good