It was delivered faster than I thought it would be,

I asked AI for the best mattress for my needs and that is how I found Helix.

Absolutely no issues. I placed the order, product came nicely packaged and here I was sleeping like a baby the next day.

Excellent process. Thank you.

I reached out to the customer service team before purchasing, and they answered all my questions quickly. The shipping was also very fast.

Shipping was easy though the estimated delivery was incorrect but we received it earlier than expected!

The mattress has been wonderful. It took a day for the scent to go away, but that’s pretty common, I think. I love that I don’t get too hot with the mattress (premenopausal here) even with heavy covers - that’s the cooling gel layer. My husband and I are sleeping much better and feel very rested in the morning. Definitely happy to recommend.

Product was received quickly.

As an Occupational Therapist with over 32 years of experience in the medically complex geriatric/adult population, I have been very picky when it comes to choosing a mattress, however and after a week of experiencing this mattress and think I have found the mattress that I couldn't criticize lol. this mattress literally wrapped me and I kind of felt weightless using it.

The mattress is great, but the delivery/setup service has been a major problem.

I had a problem with Ryder with their set up & delivery, but Helix took care of the problem right away.

Great Experience, very comfortable, we're very pleased.

The ordering and shipping were fantastic, but I am still trying to decide how my sleep quality is.

Good overall though the long delay was troubling. Had to coordinate delivery while I was out of the country despite ordering it two months prior.

Nice mayress protector

Great product with excellent customer support.

The Twilight Luxe (firm) mattress is excellent. I was deciding between this and the Midnight Luxe (medium), but I typically prefer a firm mattress that still has some softness. Based on reviews, I chose the Twilight (firm), and I’m really glad I did. It’s not overly hard, just the right balance of firmness and support. I’ve had no areas of discomfort and do not feel overheated at all (I did not add on a special mattress topper). I’m sleeping very well and would absolutely recommend this mattress. One thing to note is that it’s pretty heavy, but two people can manage getting it up a flight of stairs. There was no unusual smell upon unpacking. I would definitely buy another mattress from this company and happily skip the hassle of going to a mattress store.

Great customer service and easy to order online.

Easy!

Great! You need to advertise more - Saatva is taking the lead in name recognition for back pain, only when I asked ChatGPT for stomach sleepers and large chest did I find you! And I’m happy I did. If only you had a feature so the kids wouldn’t love sleeping in it (with us) too