I bought my fibre optic Christmas tree and after paying for it, everything was great, Easy checkout and fast dispatch. It arrived with the delivery company very quickly. Then everything went wrong, but that is not Garden Trends fault. I would recommend Garden Trends.

Very please. Staff were amazing!they were very , courteous,polite, patient and professional.

Well packaged and prompt delivery. . . . .

Very quick and easy to order online

Very happy

My order was delivered nearly two months late, apparently the fault of their supplier. When I threatened o cancer the order it was suddenly available and delivered. Possibly a coincidence? No nication from DX, the courier about delivery day or time which very frustrating and inconvenient. The item was good quality and I am pleased with it. However,the overall experience was not good so I probably won't use this company again.

Very good

Excellent service. Prompt delivery. Good packaging. Recommended.

Not the colour I ordered but used them anyway

I received my garden box in time, although I was not told I was going to be left with two big pallets on my front , and asked did I have a log burner to get rid of the wood , I don’t , the delivery truck man was very helpful but specified he was not taking the pallets away , I can’t comment on my order as it will be opened in the summer of 2026 when the weather breaks, so I will write another review then. Sharon

The snowman was delivered in good time but unfortunately it was damaged when we opened the box. The button had fell off and the scarf was damaged . But overall it looked like a very good product. We are in the process of returning.

Great customer service,sent out a replacement tree out when evri lost me first tree . a company you can trust ,will use again

Lovely tree good price fantastic service, arrived earlier than delivery date! will use Garden Trends again

Fab love my tree and delivery was super fast would deffo use again and my family now all want for next year.

. The fibre optic Christmas tree arrived in damaged packaging and appeared to be a returned or previously used item. I tried calling the store multiple times over two days with no answer. I eventually gave up as the tree looks ok and my daughter was excited to put the tree up and see the lights. Unfortunately, the product was also misrepresented — it was advertised as colour-changing, but the tree has no such function. Very disappointing overall.

Service from Garden Trends 5 stars but delivery not so good. So that’s why only 4 stars

Excellent customer service and product. I highly recommend it.

quick delivery, really lovely tree

Excellent all round Happy Customer

Very good prices and good delivery.