We like the sofa however when it was delivered and set up we noticed one back was not aligned with the rest. The delivery guys tried too fix it but was not able to. The company sent a repair man the following week to check it out. He determined the control arm was bad and needed replaced. He said the part would be ordered and should take two weeks to get and then he would come and replace it. That was three weeks ago - no communication since.

Harm is fantastic. He was there for me.

The service was exceptional, as was the whole process through pickup. The mattress was something I was well overdue for and it exceeded expectations.

Love the look and the comfort! However, sofa broke within a day of delivery. Furniture Fair immediately swapped it out, which was great! However, it is clear that major parts of the structure are held together by staples only. Hopeful, this one doesn’t break as well.

Great

Great selection, friendly and professional staff. Competitive in pricing.

Friendly and helpful staff. An overall excellent shopping experience.

Ed was great, helpful and very knowledgeable about the products in the store.

My experience was great! They let me know when they were on their way and they were very prompt. Very nice and friendly. I was very pleased!!

Excellent experience!

The salesman and delivery guys were all fantastic!

Sales person was great and didn't pressure us but was always around to answer any questions.

Great experience

Awesome

I would definitely shop here again for furniture. Great customer service as well. Loved John… great fella!

Alex Smith was the perfect sales person! Gave me options, he was very knowledgeable about every product, not pushy and blessed with patience! Once I ran the delivery service down the guys were friendly and very careful bringing in the merchandise. It appeared they were in hiding on the other side of the building NEVER attempting to find my location. I was sitting outside waiting for them and they never drove to my side of the building nor did they go into the office. It just seemed they were waiting their 15 minutes to escape. Thought it was rather funny I received a message from the driver AFTER I found them! Maybe it was a timing issue but it looked rather suspicious. Like I said they were very friendly and professional once I drove around and found them. Put more effort into finding the customer esp since we are paying good money for that service!

Excellent experience from the sales floor to delivery.

Great delivery guys delivery on time

Selections, displays, pricing, and delivery services were very good. Very satisfied with the purchase price, even morso with the discount event occurring at that time. Delivery was on schedule and hassle free.

The website is fast and easy to shop. The product recommendations give me good ideas for finishing my room.