Comfortable, affordable and allergy friendly 👍 Highly recommended KM

Great service!

Love it

Couldn’t be happier with our Cumberland 3” hybrid mattress. No longer have hip pain when side sleeping. This recommendation by staff was spot on for us. Thank you!

Good

We bought the Fawcett Galiano with a firm base and medium topper. Although very comfortable, we decided to try for plush, so we ordered the 3" soft topper to put on top (3 layers). We got plush, like floating on a cloud, but still with the great support of the mattress beneath it. Very happy.

Fast shipping and I love knowing you use great materials

Customer service was excellent!

Fast Shipping.

Should have indicated item was out of stock and took forever to receive. I should have cancelled as soon as I was notified about the unavailability.

Great service, great matress! No complaints at all!

Customer service could be improved a bit. The pillow I ordered was delayed twice. I had to contact the company on both occasion to inquire when I would eat the pillow. It would have been nice if they reached out first

I visited the Fawcett store in Nanaimo, BC Canada and dealt with a lovely gentleman who was very knowledgeable and pleasant. He let me try all the mattresses and was very approachable without being pushy. I chose a firm Goldstream model and, because I live in Powell River, a ferry ride away, was worried about how much shipping would cost. He assured me that the mattress would be delivered to my door for no extra charge. I was skeptical but ordered it anyway. I am THRILLED with my mattresses and mattress cover, the professionalism of the staff, and the quality of the product. I told a 70+ year old friend about it and she hopped on the next ferry, drove to Nanaimo and bought one for herself. Wonderful experience, except for almost killing myself trying to get it up the stairs of my apartment. I warned her to have a couple (or more) muscled men to set it up for her. I've been sleeping on my mattress for a few months now and love it more every day. Thank you for a wonderful product!

As mentioned in my product review, Fawcett Mattress provides Top Quality Service. Each and every interaction with sales staff has been comfortable and yet professional while providing me with the information needed for me to make an informed decision about purchasing. I highly recommend!

Extremely comfortable. Very high quality product that fit our queen mattress perfectly!

Great customer service and very knowledgeable store staff.

WONDERFUL!

Excellent Customer service discussing our needs and then helping choose the best option for us. Was a little delayed in arriving but open communication and ultimately it was worth waiting for. Easy to assemble and Sooo comfy.

We've had our mattress for almost a year. At first, we had a firm base and medium topper, which was a bit too soft for us. After visiting the storefront, we switched to an extra-firm base and medium topper. It is heaven! The company was helpful and had great communication throughout the entire process. We've never slept better!

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