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Nice support.
Express Water RO system clears my water and provides a nice clear taste without chlorine smell and flavor.
Received faucet in a timely manner! Looks and functions great! 😊
Excellent customer service
Works as designed.
We’re being using EXPRESS WATER since 2016,
Excellent service.
Shipped fast easy to install
Website advertised an additional discount for 1st time buyers but they didn't honor their promise.
The quality of your filters is second to none.
The product description says it's for under-sink RO installation, implying a raw water connection under the sink with a 3/8" hose. However, the connection is from the faucet. If I block the faucet, how can I wash my dishes? It's frustrating. I've tried to return it, but the shipping and repackaging process is a nightmare. The customer service has been terrible.
All good on this end. The subscription was the way to go for me
The Elite RO unit is the best there customer service is great. When you have so many folks selling these types of units the people make the difference. I have one of these in my parents and several friends houses as well as my own. We have had them for year. Also the performance is great. I am in the advanced water treatment industry on a large scale and for small units like these there is none better. Recently I had ordered a new set of filters and while doing the service on my unit I damaged my sediment filter. All my fault. There customer service was able to let me order just the new filter I needed. They could have made me order a whole new set but went out of there way to help me out. I will be a life long customer.
Not good enough
Only giving you one because it forces me to
"I'm absolutely thrilled with my new RO5DX Reverse Osmosis System from Express Water! The installation process was a breeze, and the system itself is top-notch. The water quality has improved significantly, and I'm loving the peace of mind that comes with knowing I'm drinking clean and safe water. The included free filter set is a great bonus. Kudos to Express Water for providing excellent products and customer service. Highly recommend!"
Fast delivery and attentive customer service.
Prompt service excellent product
Customer happy. My 5th system installed.
Great customer service!




| Stars | Count |
|---|---|
| 5 | 14873 |
| 4 | 1655 |
| 3 | 137 |
| 2 | 41 |
| 1 | 86 |
| Total | 16792 |