I find switching the filters very difficult.

Great customer service.

Seems to be working, it reads 45-50 psi but I believe gauge pressure is not what I wish to know. I would like to know what the ROM filter is getting for pressure as my well pump pressure is only about 45 psi. I purchased the booster so that the ROM would have over 80 PSI as I understood that it would be more efficient that way. So it would be nice to be able to monitor the input pressure of the ROM. Other than that the system is working, but is it working as well as it can? Being an ME I think these thoughts and ask these questions.

so far so good!

Easy to install and water tastes great. I was also impressed with the water pressure and the amount of water you can have in one dispense. If you have any issues, costumer service is great and they respond pretty quickly.

Filter works great especially for reducing scale at faucets and shower heads.

Everything from the call to order the filter, to receiving it was great! We will be a life long customer!

Took to long to receive

the ballast box is still ticking and the red light is still flashing - help?

Received the chiller on time. Customer service is very supportive too.

The system is easy to install. It’s too early to tell how we like the system yet.

Shipping was quicker than expected. Some parts are cheaply made, but the system works well.

During the installation the plumber ran into a leak between the GAC & SED crossover. I had to contact Express Water and got a replacement part. No longer a leak. Problem number two: The SED gauge didn’t show any presser level at all, GAC pressure level of 48 & ACB of 50. The ACB gauge showed an oil level considerably then the other two gauges. Again, I had to contact Express Water. Their answer was not all gauge’s shoe accurate readings. Their answer was trying one of two possible approaches. First was to try a 3-step approach. I followed the step-by-step procedure to try to acquire presser in the SED gauge and not work. Second approach was to purchase a TDS meter to check the quality of the water. I not only purchased a TDS meter and purchased a new gauge. The water quality in the house is in the GOOD range and the water pressure in the house unchanged, has not been degraded & good pressure. The end result one gauge not showing any pressure and two gauges showing between 48 -50. Is the filter system working ???. I’m not sure. For the price I didn’t expect these many issues.

I purchased this 3-stage filter to be a key component in a multi-stage system to address my low-production well with extremely poor water quality. The other filtration components were from other firms. I selected the WH300SCKS because of its high quality metal frame and pressure gauges to monitor every stage and its clear sump for the initial sediment stage. Unfortunately, the unit failed out-of-the-box. The clear sediment sump leaked like a sieve. The replacement sump was a different design incompatible with the original unit. The second replacement, an entire WH300SCKS system, had exactly the same problem as the first. After I demanded a refund, Express Water's Customer Service went radio silent. I got a refund on the unit I purchased when I returned it to Home Depot. Their other stuff now sits on a shelf waiting from Express Water to send a return shipping label. I replaced the removed WH300SCKS with a similar unit from another firm. It worked first time without problem and is filtering my water now. Based on multiple interactions with this firm, I believe they have a serious quality control problem with their manufacturing arm. The people are friendly, but the results are unacceptable. I wouldn't recommend buying anything from this firm. I hope they'll get their act together someday.

Highly recommend Express Water and their products!

Zero customer support

Service could’ve been a little bit better

Shipping is usually very slow and not reliable. It is never comparable to Amazon in terms of delivery speed. The products eventually arrive, but the long wait time is frustrating and affects the overall experience.

I am glad to learn about your product among many alternatives. I nailed it!

I got what I purchased