Very helpful, an excellent service! I would buy there again and again! Thanks for being there when problems arrives!

Good product and good customer support

Lovely quick service much appreciated!! Arranged a replacement due to some issues I began facing with pram. . thank you ergo!!!

The carrier is good and we had a question and customer service was really quick, polite and helpful. Very happy, good job

“Ergobaby is offering me a Metro 3 Carry Bag in exchange for this review. ” We bought the Metro 3 Deluxe for our 3-year-old, and it’s been absolutely perfect for travel. The materials feel premium and durable, and the seat is very well-padded and comfortable. Our child can easily nap in it — the reclining position is great, and most importantly, his legs don’t dangle uncomfortably, which is a problem we had with other compact strollers. Folding and unfolding it is super easy and fast, which makes it very practical for airports and public transport. It also takes up very little space when folded, and fits in small car trunks with no problem. If you’re looking for a high-quality, compact stroller that still offers real comfort for bigger toddlers, I highly recommend this one.

Great support. Quick, professional, client orientated. Wonderful products-high quality.

It took less than 12 hours from the order to delivery and I'm still shocked how smooth it went. Cannot recommend it more, thank you so much Ergo Baby crew.

Have to throw a fully functional stroller into the garbage because Ergobaby won’t sell small and simple spare parts.

Above and beyond customer service on replacing a stroller frame which had become jammed. I can’t thank them enough.

Quick and helpfull answer to my question

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The front wheel of our metro plus stroller came off while on holidays. Speedy reply by email from ergobaby and a replacement wheel sent by post. Thank you!

El producto no es lo que se me había dicho y además, el servicio de atención al cliente te responde solo en inglés. Lo devolveré y compraré otro producto.

Goed

Leider schon zum zweiten mal Ware geliefert bekommen die falsch gepackt wurde. . . . . Online Retoure!!!! Das erste mal 2024 und jetzt 2025 Dieses mal von euch eine Lösung angeboten bekommen die OK war.

I have searched a lot before I buy. Definitely I can say it is a best for a long walk, who is flying often like me and for baby to easy sleep. Only one hand open and close also very useful. Thanks

Nice

Quick response

Thank you very much for your great customer service! Charlotte was very responsive and friendly. I will recommend ergobaby for sure.

Great customer service