Delivery was fast

Appalling recent customer service after our pram chassis snapped. Unnecessarily inflexible stance from ergobaby that will lead me to posting a video of the failure on YouTube to warn others not to buy defective prams from a company with harsh customer support.

Beställde en bärsele för 149 men fick beställningen avbryten efter bekräftelse

Very nice people and hotline

Still waiting for the 15% discount on the first order

I had the best experience with the customer support team ( Nina). She solved the problem in the best possible way. Thank you so much. 5 star for customer support or even more if there are ! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I never received my order

He comprado la barra delantera de ergobaby metro y no sirve, se sale todo el tiempo además de quedar muy adelante. Mala calidad

I asked about the warranty, since Ergobaby advertises a 10-year warranty, and the answer I got was that there are no known problems with the carrier. So, doesn't it make sense that my carrier is defective if it breaks in the wash, even though I followed all the washing instructions? Truly unsatisfactory. I won't buy another Ergobaby.