Shipping was quick, and everything came packaged safely

Shipping and service are always top notch

Shipping is fine it's the cup that's very disappointing

Great!!!

My only tumbler that I take to work. I do janitorial work in healthcare and the straw being able to go down in the cup is nice for being able to store inside my work cart so the straw stays clean!

The product was great! It came timely!

So far my drinks stay hot and when I open the container I slide to drink my tea. It doesn’t explode in my face. I am really happy with my purchase. So far it stays hot for about 3. 5 hours. I drink my tea within that timeframe so I couldn’t tell you if it keeps hot for a longer time

Cup is beautiful works perfect. Customer service excellent

Delivery was prompt.

Amazing customer service!

I love!

Love the products! Which there were more sizes

Great service. Thank you for quick fulfillment of order and shipment.

the shipping was as expected and luckily i did not require customer service :)

Will be ordering more

Shipping & service was great. Replacement lid I received unfortunately not so great. The lid doesn’t seal properly & water leaks through. Looks like I’ll have to get rid of the bottle after all.

I am SO happy that Ello sells the cap separately because I have been using and loving my Ello flip top cap for a while now, but I thought I was going to need to replace the entire bottle because the clear plastic part on the lid broke after a fall on the table, causing the part that latches closed to snap off and making the cover useless! I am so glad Ello had a replacement cap available for purchase- I can still use my favorite water bottle (which is all decked out in fun stickers!) and it saved me some money, too! Thanks Ello for a cost effective and more eco-friendly option!

Amazing product. It does just what it says it will. Beautifully made. Everything works. I would tell everybody to buy Ello products. Honestly, what sold me on the product is the customer service and the warranty. .

I bought the wrong size, site was very unclear

Easy purchase and good price!