Customer service needs some work

I have many Ello products. Ceramic coffee mugs, a variety of water bottles, and several food containers as well. I have been very happy with the quality and durability of these products. I first bought the coffee mugs as the lid can be placed either way for a left handed or right handed person, as I have two left handed daughters and believe me that is a problem with many mugs as they’re designed for the right handed world. Since them Ello has been our go to brand and we couldn’t be happier. We live the style, the colors, and the quality.

Great shipping and packaging.

Love it. I only buy this product now.

I love my Ello cup and I love my new lids too. Anytime I need to purchase a reusable water bottle I will be purchasing from here !!

Great!

Ello was great. I realized I had my old address on my order and it was easy to update the shipping address. Top works great just wish the colors matched.

Love the oasis tumblers in 30oz will be purchasing the 40oz version for on the go

The item came on time. No damage to the product. Packaging was great.

Quick shipping, nice packaging! Awesome product!

Product was great. Communication about shipping was poor

The website was user friendly and the tumbler is perfection!

Shipping was timely and I could track my package every step of the way.

Love the bottles and amazing colors

Fast shipping

I received a returned item instead of a new one.

Love my ello water cups! So many compliments on the colors and the retracting straw!

This has been the best water bottle I’ve ever had. It has every feature I wanted, and some that I didn’t know I wanted. I love all the color choices and the fact that it’s dishwasher safe is a huge bonus. It doesn’t spill at all, and keeps my water cold. The handle is great to hold and clip anything on, and the opening lid makes filling it more efficient and accessible. I’d love to explore the other products now, since this water bottle has been a huge success.

Great product.

Great service, fast shipping.