I was just delivered my new 5.0 from the factory today, 7/6/2020. Pros: Beautiful Chair, great massage, great foot massage, attractive chair that work well in my Living Room. Cons: Only two concerns at this juncture: the ottoman release button takes Godzilla to operate. The ottoman seems out of adjustment the problem being that when you are using the ottoman as a lower leg rest, the unit does not rotate far enough to support the whole lower calf the back edge of the ottoman is left in the air higher that the rest of the ottoman which is angled down. As a result after using for a few minutes the back edge digs into the top of the calf and is very uncomfortable. This may just be an adjustment and perhaps it is related to the release button problem discussed earlier. I tried to call support and after an hour on hold gave up. Four start due to these problems.

This is one amazing, life enhancing product!

They did a great job!!

stylish, comfortable in use and rest. I am impressed by the customizable features and programs. you can pinpoint where you want it and the foot/calf massage puts it over the top. cant beat it for the price compared to other chairs ive seen/used. I relieves my back pains,, and I would recommend the chair to all. thanks.

I love this unit!!!! So much so, after using mine for a couple of days, I bought 2 more for family and 2 of my customers (I am a massage therapist) bought one each. I owned an iJoy chair years ago and used that all up. Love your products!

Yes it’s expensive but there is no other chair that has this style and comfort. Quality and design are first rate and this is a chair you leave to your kids. By the way, the perfect zero gravity posture is critical in the body’s ability to renew and heal. Or maybe it’s not, you decide. Very glad I finally tried it.

Feels great and gives the perfect amount of pressure.

We gifted this to our mom, since she stands on her feet when at work. She said she uses this before her shift and it helps relax her body. We love the reflexology method within the machine. It targets, exactly the problematic areas.

Bought foot/calf massager for my wife and she loves it. The whole family uses it including me. Good quality, happy with purchase.

Ordering from the website was easy and my massage chair was delivered as scheduled. Great service.

Had a great experience buying white glove experience from humantouch.com; the install was very professionally handled; and the product is delightful

solid delivery service,

PROS: Excellent quality, super comfortable in zero, or near zero gravity positions, jade heat is great, power recline mechanism is very smooth, great for easing pressure off your back, relaxing, napping CONS: biggest issue is due to the fact that the seat and back are in fixed positions, you cannot adjust back position, only the top little head piece. Because of this, your body is reclined too far to eat or use a laptop while in the chair, since you have to lean forward; the other thing for me personally is that the chair arms are about an inch too high. So when i sit in chair and naturally let my arms to my side and rest on the chair arms, it causes my shoulders to rise because the chair arms are not lower. and you cannot raise the seat level to adjust either

Works great

This is one of the best massage chairs that I have ever received . I have had a few. I just received it yesterday. I suffer from a very bad case of myo fascial tightness. The first time I used the chair most of my pain went right away. This is a Blessing because I do not have access to therapy because of the pandemic. Human-touch customer service is excellent. They stand by their products. This not my first human touch chair and I am sure that it will not be my last one.

Great service, professional, polite and COVID-19 friendly!

Very professional

The massage chair works better than I had anticipated for a product of its price, and I use it every day.

A heating component would enhance chair

I finally bought my Perfect Chair after years of dreaming about it. It replaced a recliner that had a tray table and cupholders in the arms. After I got my Perfect Chair, I found that I missed the tray table and was happy to see it offered as an accessory from Human Touch. My husband attached it to my chair, and I’ve been a happy camper ever since!