Outstanding

The customer service was top-notch, but the recliner did not work for me specifically because the lumbar stuck out too far and the padding above it was insufficient.

well, maybe Christmas as well, these chairs are a fairly substantial investment. But I am, now 3 months later, happy I invested. At the most extreme of both leg and back adjustment, I'm lying nearly flat with my legs/feet nearly perpendicular to the floor. It probably looks ridiculous but feels so good for swollen legs and feet. Less extreme positions are also great for reading, TV watching, etc. Customer service response, when I asked questions about chair size relative to my stature, was quick and spot on. Shipment was speedy and delivery smooth - the driver placed inside my front door just as I was expecting. Unboxing and the minor assembly required was within my capabilities (female, 70+ but in good health and competent with simple hand tools). If I were to change anything about the design of this chair it would be a more robust method of battery-backup for power failure. Relying on 9-volt batteries that must be changed periodically to ensure freshness and which can't be "tested" because they are one-use only is not particularly reassuring. At the suggestion of friends with suitable electric/electronic knowledge, I've chosen to employ an uninterruptible power supply. I have the PC 600

When my previous massage chair broke (another company's chair, no repair available), I immediately bought the Super Novo because of a demonstration at Costco some months earlier. I knew the HumanTouch would feel good, provide some additional functions, and was fixable. So, I'm a happy camper.

5 Star - Works Great - No issues -

I'm still using my chair after 10 plus years. It still works like new.

I do love my new massage chair an use it every week once or twice a week. It helps with circulation an feels great when i am done at the end of a day of moving about. I am 70 now an walk everyday 3 to 4 times a day with my dog! I am active during the day .....the chair helps with lots of things an i feel great after using it. I have a 3 year warrenty on it but havn't had to use it yet so i can't speak for the customer service on that yet. But if I have an issue I would hope they would be helpfull. I will keep you posted on that! Thank you for a great product so far!

I am 86, have Osteoarthritis ! Live in my chair. It helps so much with my pain. When I get up I actually walk better ! Also I use the heat settings every day and it help me with my back pain. Thank you❤️

Love it!!!!!!

I’m currently using one as I make this review my gym had one and used it and fell in love and got myself one the company didn’t pay me for this review or anything I’m literally some random 22 year old from Arizona but the chair is definitely worth it overall

Good.

Excellent Massage Chair!!!

Love the chairs. These replaced 2 chairs we had for many years. Very comfortable and attractive furniture as well.

The Human Touch recliner is very comfortable. I hoghly recommend it. I prefer the manual version, so I do not have to plug it in.

love my chair and it's massage functions

i have not been able to sit for more than an hour in traditional chairs with static pain until this chair. I love it. IT has really decreased my pain.

Wondering chair, company standing behind there 5 yr. Warranty with no hassle

I’m very pleased with my massage chair. It is good looking and fits right in to my living room decor. Love the daily massages!!!!

We use our chair every day. It is helpful in relaxing tight muscles. We find that it just overall makes us feel better. I often use it before going to bed to fall asleep faster and get a better night's rest.

We love this massage chair. I use it everyday and I feel it helps me to control my back pain due to scoliosis. I was very pleased with the complete process of purchase , delivery and install. I am very hesitant to purchase online, but I am so glad we did. No regrets at all.