The entire family is loving this chair so much that we need to schedule time slots for everyone to use it!!

Now that my husband and I are empty-nesters with some spare bedrooms to reclaim, I wanted to get a couple of massage chairs for our newly created "Crafts and TV Room". I appreciated the streamlined look (and sale price!) on the Human Touch 5.1 model, and ordered two in the bone color. They are AWESOME! The massage can be intense on old bones, but is highly adjustable, and we use a pair of electric throws to compensate for getting the model that doesn't have heat built in. I love how they look, and that the foot/calf massager that is built into the ottoman rolls under to maintain the chairs' sleek appearance when they are not in use. The chairs swivel just enough to rotate from conversations to watching television. They are comfortable in a snuggly, comforting way and recline for a great zero-gravity experience. I ordered some eye-massaging, Bluetooth sleep masks online, to create an even more immersive experience. Now our room is the "Crafts/TV/Spa Room"! The kids are jealous, and I'm sure they'll be around all the time, trying to get chair time, once the pandemic clears. Meanwhile, these chairs have made our increased home time a lot more enjoyable!

good

I love it

Unbelievable chair, feel like a new person

lll

We have had our chair for probably nine years. It was manufactured in 2011. It still continues to work great & is a marvelous massage chair. The only problem is that the fake leather on the headrest, arms and seating area of the chair has disintegrated to the point of where it's an embarrassment to have company see it. The manufacturer did make good on a headrest replacement for us at a modest cost, but now the arms and the seating area of the chair look really rough. I wish they made a slipcover that fits over this thing cuz the chair itself still functions properly. That's the one fault.

Battery life is short but good

We love our Zero Gravity 5.0 and use it almost constantly. Well inevitable happened after many years, and we wore out the back massage unit. After speaking with Cathy in support she diagnosed the part that needed replacement. We purchased it and it was immediately shipped out. Upon receipt, we watched the YouTube video and my wife and I were able to replace the back massage unit in about 30 minutes. Great support , and we are back to enjoying our chair. Thanks Cathy.

Great message chair with many functions. Takes a little bit to get used to the various features but works wonderfully once you do

Excellent.

We bought a chair about 13 years ago and loved it. we wanted to replace it and the one we ordered was as close as we could get but it isn't as powerful and it doesn't have a button to put the chair in the original position which is a real inconvenience. However the chair is comfortable to sit in and looks great in our family room.

let me tell you that I just LOVE our NOVO chair!! I like to put on my noise-cancelling headphones, link in to something like a running brook or ocean waves, hop in the chair and "Calgon, take me away!" I'm out of here! I took a misstep off a ladder almost 2 months ago now - thought there was one less rung than there was 😒 - and managed to both knock my right hip up and out and mis-align a couple of vertebrae. The hip was popped back for me, but the vertebrae keep wanting to pop back out, and one is the S1, which then had been pressing on that nerve, causing walking issues. Just not fun. I have been going to the Dr. (an osteopath) regularly to get popped back, but the lower, sciatic vertebrae hasn't wanted to stay, so he's had me lying on a tennis ball to help loosen it up. A few days ago the light finally went on that, hey!, there is a mode option on the chair that stretches the lower back. So, I've been doing an hour's worth of that each day, along with heat, and also lying on the ball. Today, after the chair time, as I was lying on the ball, I did a yogic stretch of one leg, and "click" the offending vertebrae went back into place!! Stunning! Thank whoever developed that "energize" series for the chair! Thanks again for this wonderful product. I've recommended it to many friends!

I love the extension! I would have given it a 5 if they didn't give you screws that the directions say throw them out. Why give the screws if the directions say to throw them out!

Excellent system and perfect for me.

chair arrived in good condition. except controler features are rather simple but yet still hard to get the needed area or setting. massage pressure or strength rather strong, even with the lowest strength is not significantly different. chair size is rather slim and long, our family members are considered petite and its working fine to us but may be tight for many.

This chair was delivered well and gives a good quality message. I am very satisfyed.

I was just delivered my new 5.0 from the factory today, 7/6/2020. Pros: Beautiful Chair, great massage, great foot massage, attractive chair that work well in my Living Room. Cons: Only two concerns at this juncture: the ottoman release button takes Godzilla to operate. The ottoman seems out of adjustment the problem being that when you are using the ottoman as a lower leg rest, the unit does not rotate far enough to support the whole lower calf the back edge of the ottoman is left in the air higher that the rest of the ottoman which is angled down. As a result after using for a few minutes the back edge digs into the top of the calf and is very uncomfortable. This may just be an adjustment and perhaps it is related to the release button problem discussed earlier. I tried to call support and after an hour on hold gave up. Four start due to these problems.

This is one amazing, life enhancing product!

They did a great job!!