Great website to shop

Called CSR for assistance with my needs, questions and was given the information I needed to place my order online. CSR, packaging and delivery services were superbly handled. Thanks for your help and great customer service!

Great products and affordable pricing. Customer service is the absolute best!

Great Comforter.

Fantastic pillows. Will buy from them again!

Excellent customer service

Great product

Website is easy to use. Customer service over the phone was polite and helpful and recommendations with what I wanted in terms of support and how firm I wanted a pillow.

Quality products, excellent descriptions and fair pricing!

Excellent pillows. Use often at Hyatt, had to have for home. I was worried they wouldn’t be the same, but they are! Great product.

Downlite was very helpful and understanding when I requested to return my purchase. The duvet I ordered was lovely, but, unfortunately, was too heavy for me.

Love the mattress pads because they are comfy and the thickness adds a cushion feeling. Washes well and plumps up beautifully in the dryer.

Easy to order.

Awesome

Outstanding!

Downlite people were kind and polite. I was disappointed by the fact that they did not immediately have my product in stock. But they produced one exactly when they promised.

Excellent

Good experience

Perfectly packaged, as described, arrived on time.

Great