Create-a-Bed was awesome in responding to all my questions in a quick and professional manner.

The deluxe Murphy bed kit arrived earlier than expected and appears to have all the components in it It’s now sitting waiting for me to get into building the bed

Fast free shipping, haven’t started building yet but the product is quality made.

Professional

We had some adjustments that needed to be done and your customer service was very responsive. We love our new Murphy bed and our guests do too!

I am a fulltime cabinetmaker, and this is the first murphy bed I've built. This hardware is well engineered with quality material, proper fasteners and designed for longevity. The instructions are a little long, but probably great for DIYers. I will definitely be ordering this again.

The written instructions are garbage.

Never received item ordered so not sure how or who to rate

Great instructions which made the entire project very workable. Thanks

I accidentally broke a gas spring and needed to get another to complete the project. I first tried contacting by phone then noticed the store was closed. Went online and was able to purchase what was needed. All is well now.

I have built several beds with this plan and hardware kit. The directions are straightforward and it works really well. The first one I built about 10 years ago still works flawlessly

The website was very easy to use. The product I ordered was delivered faster than forecasted.

The designs are simple and smart, easy for a beginner but also easy to customize and dress up if you’re more advanced. And the people couldn’t be nicer!

I’m a woodworker and the directions that came with the bed parts are easy to follow. My wife wanted a Murphy bed in or office for extra guests I was up for the challenge and I can say it’s easy.

We still have not received the mattress

Thank you for your excellent service. Researching the product and purchasing on the website was easy and the unit arrived a few weeks later. Now we are in New Zealand so that's saying something. I'm looking forward to integrating the mechanism into our Murphy bed. The plan is for this to be the first of many. Again, great service.

Great instructions included.

Parts were shipped quickly and customer service was so great helping me with my questions. A+

Shipped quickly and arrived in good condition. Would shop here again without hesitation. Accurate information on the site when researching.

Great pillow insert, great price, fast shipping.