My order arrived quickly. Shipping was fair.

Customer service is prompt and thorough, everything is packed safely and I've never had an item arrive damaged, and shipping doesn't take forever like some shops. The frequent discounts are also welcome. I love Cool Tools!

Super great rock tumbler. It was twice as expensive on Amazon and wasn't even available. CoolTools came through just when I needed it and it is out and running right now creating great tumbled rocks and glass. Thanks CoolTools!

Thanks for all the inspiration!

I've always enjoyed your good products and service, and I'd like to give you another good review. But, I've no idea right now on what I should review. If you could remind me of my purchases, I'd be happy to help. As it is I'm stuck in surgery-land, (it seems like forever)... and just don't recall what I've gotten from you. Sorry...! SW

Always love the products

Delay in normal shipping

Everything great, thanks for such great service and ideas

I love Cool Tools products. The only problem is that are so many products that it is hard to decide which to purchase! This site is amazing!!!

Love the website and helpful videos. Always coming up with new products that keep my jewelry work unique and fun. Love the weekly sales, especially on silver clay!!

Love cool tools. They are a wealth of information!

Fast shipping

As a metal clay artist, Cooltools is my go- to website. I love the large number of templates and textures, metal clay sales, videos that inspire me to try something new and easy to use website. I'm so glad you made it possible to save items in cart for more than 24 hours. Now I can add to it until I get enough for free shipping!

Love the products, delivery time and service. Videos are very helpful!

Shipping is fast, selection is great, but sometimes finding what you are looking for on the website is a bit hard.

Having a difficult time with artists elements and using sterling 960. I don’t think I am working fast enough and the clay is drying out - will keep at it, but going through a lot of clay

I always have great service. Thank you

Happy with your fast shipping. Except my last order placed on 7/3 was shipped on 7/6. I understand the holiday. It’s ok.

CoolTools is fantastic! So many products and tools to express creatively! And the quality of their products is fantastic. Sales happen often, offering nice discounts. Items are well-packed and arrive quickly every times I have ordered. And I LOVE that there are so many video tutorials with super helpful tips and tricks and detailed lists of items used. I have learned so much since discovering CoolTools!

Quality merchandise!