They have a great selection, love the tutorials, and easy to order. I also like the rewards program, and special monthly codes for free shipping!

From ordering to receiving I am pleased with cool tools. My studio recommended ordering from them and they were right. Great company!

I am a repeat customer. I am always ordering jewelry components, charms and beads. Friendly CS and fast ship.

I had no problems with my order. I also appreciate the video on patina product.

Fast ship. Well packaged. Item just as described.

All good!

Always great

shipping is slower than other sites but quality is worth the wait

Nice template, needs good lubrication but my Hamsas came out beautiful. I also added a stone in the middle for variety.

I ordered a 2nd pair for my other bench in my studio. They are great quality!

Amazing

Cool tools has always been fast and efficient. The products I've purchased have always met/exceeded expectations!

Shipped quickly, friendly communication.

Delivery was quick as usual. Can’t rate “Project X” clay yet as the haven’t used it yet.

The products, the prices and especially the personal attention when making selections is above and beyond. Not to mention the free shipping surprises.

Always great service!

Love this company. I have ordered from them for years. Great products and customer service.

great service. and helpful quality products

I expected my order to take some time to arrive, but it arrived quickly.

I love Cool Tools but one thing I wish their website included was sizes/measurement details on their copper stampings. Some of them have one measurement, for example, a teardrop shape might have an item description that says “30mm teardrop” but it won’t specify which dimension that is (length? Width?). I need to know what gauge metal it is and the longest and widest measurements (i. e. 30mm x 15mm). If there’s a hole drilled in it, I need to know how big that hole is so that I can be sure to buy the right size wire or jump rings to fit through it. Items need more complete descriptions.