Amazing experience! I will definitely purchase from Clive again!

I purchased a Profitec Move in December based on a recommendation from Clive Coffee. I do very much appreciate the excellent customer service at Clive Coffee. There are several places to purchase high quality espresso machines and I choose Clive because of there excellent customer services. I am really enjoying the Move. The one recommendation is to provide directions for a recommended setup/settings. There are a lot of settings with the Move and I have not found any videos or even the owners manual that recommends a base setup for say infusion - turn it on and try these settings or turn it off.

Great help!! 10/10

Clive is always A1

Clive is the best. My first machine had an issue right out of the box, and within two days, Clive had my replacement machine on the way to me. Their support was fast, friendly, and informative. I will happily be using Clive for all my coffee related purchases going forward!

Clive support has been terrific. They have been available to answer questions and make additional recommendations. Won’t buy anywhere else.

Great service and product!

These folks have gone above and beyond in their customer service! Highly recommend 😁

Before I share my experience with the Profitec Move, I would like to acknowledge the courtesy that Clive Coffee extended to me during my probably unusual purchase experience. My first "Move" broke after 4 days of use. I received a brand new machine. That one I returned because the steam valve was not tightly mounted. Again, the machine was exchanged without charge. —By now, I have used my last shipped "Move" for over four weeks. My view is: coffee and steam frothing work perfectly!—It's a marvellous machine!—It boasts many more programming features that I still have to explore.

Clive was fast and professional with completing order and delivery, couldn't ask for more.

Clive Coffee offers not only some of the best products for home baristas, but superior customer service as well!

Very friendly and helpful staff when I contacted them!

Can’t say enough about the service, the wonderful support, and free education! I’m not new to espresso, but I am new to making it with my own machine, and Clive made the experience fun and tasty!

Best coffee I’ve had in a long time. It’s my new favorite. Smooth, rich, not acidic.

Great people

You did pretty good except for getting an email response to me on what was my next after I said my espresso machine was dead. I don't know if you could of done more and called me to tell me that Clive's emails were not going through . . . . luckily I sorted it all out after 5 mouths. Out of my 4 email accounts only one was able to receive Clive's emails!

Great and fast!

I recently received the handcrafted walnut touch points for my new ECM Classika PID espresso machine with flow control and I couldn't be more pleased. They are beautiful and clearly crafted with care. They really make the machine look gorgeous and warm. Thanks Clive Coffee--keep up the great work!

Clive service and support makes all the difference. The advanced coffee gear available is complex and a big investment. Having a strong and customer oriented company to work with is a valuable thing. I am glad I bought from Clive and won’t go elsewhere! Thank you

Worked perfectly for my Profitec 500 PID espresso machine.