Great customer service. My package got lost in the usps black hole. I emailed Clive and got a reply within a day. They handled it for me super quick. Very polite. Definitely appreciate that. Thank you Clive!

Quick ship. Quality product.

Really enjoying this grinder. It does indeed sound louder than my other grinders, I measured it as approx. 86db. The grind time is pretty quick though, typically less than 7 seconds for 20g basket. Very happy with this grinder, it's my second Baratza. Clive's service and sales assistance are second to none, it's always a treat to go into their showroom.

Clive Coffee technicians provided excellent support when my out-of-warranty espresso machine had a problem. I couldn't be more pleased with my decision to purchase from a company with such incredible service ethic, and really nice machines.

They are good enough . They don’t do to Bad a job for cleaning

Everything was a seamless process. Shipping was very quick, website was easy to use, and their packaging was great. I loved how detailed the item was online. Their coffee school is great too.

Great purchase, quick shipping

Friendly, knowledgable in person service in PDX.

Clear. Without the usual and maddening cyber foreplay to find what one needs.

I seldom write reviews, but Clive Coffee is truly the best. I tried to contact a local person in Las Vegas to sell me a La Marzocco coffee machine and I received very little help until I found Clive Coffee. Clive Coffee helped me pick all the necessary accessories, walked me through the setup process and then taught me how to properly care for my machine. They are amazing. If you buy your machine anywhere else, good luck!

Online shipping and fulfillment expectations are nearly unreal these days. Did I get it tomorrow? It was a few days, but it was prompt and the shopping experience was excellent. Their inventory of no nonsense, genuine, premium items also means you get the best. Every time.

Found super clear video instructions online and the parts were just as ordered…. Top Notch!

Clive was good as expected. Item arrived on time per the commitment when ordered. Regarding the product (SSP cast / filter brew 64mm brew burrs), I am presently not convinced that it was a worthwhile "upgrade" to the stock burrs in my Fellow Ode 2. I see no noticeable difference for pour-over. The grind doesn't appear to be more uniform and it does not result in fewer fines. These burrs also appear to create coffee particles with more static electricity charge build-up. All-in-all, had I known I probably would not have ordered. Note that this grinder is only used for brew / pour-over. One caveat to the above would be that perhaps the burrs have not yet been seasoned adequately as I've only processed 2-3 lbs of coffee with them thus far. I would be interested in the experience of others. Thanks.

Awesome!

Loving the machine and the service from Clive has been top notch!

Excellent technical support helped me select the Acaia Lunar, which proved to be the right choice

Straight forward service and delivery.

The service has been outstanding. The Lucca Tempo is beautiful and makes fabulous espresso. I couldn’t be happier. There is always someone to answer questions or handle concerns.

Clive was great. It shipped fast, product was immaculate and their customer service is great.

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