Quality control was lacking. The threading was all messed up and likely to come undone. Unfortunately i didn't notice until after I used it

Still waiting for me order a month later. Customer service is non existent

Love love love !

I have had a cloud comforter for about 5 years. It has held up so well I decided that I wanted a bigger one. 5 years later and this is still an amazing comforter that my partner and I can share without getting boiling hot. My only complaint is that this one sheds a bit more. Otherwise, I'm stuck for life. It's a comfortable, adorable blanket that's soft and they even managed to make it less slippery, which was my only complaint for my old one.

Love the pillow cases so soft

Submitting this one star review because Buffy has followed up with me to review my product for weeks and it still hasn’t arrived

Very hard to return or exchange if the product doesn’t work for you. I have issue with the product exchange so I submit a ticket on the web, but never hear back from Buffy.

I got a king size comforter, washed it and dried it and when I took it out of the dryer, it had a lot of little white things on it. The little white things look like what was inside the comforter, the filling…. I was not too impressed with that. I had to get a roller brush and brush off the comforter before putting on my bed.

The blanket ripped very easily, I only had it for a few days.

A very nice quality bumper. The fill is nice and full but not being hard. The fabric I chose is soft and has a wonderful feeling. This is the 4th one I’ve ordered, so I’m beyond satisfied.

It’s been 2 weeks since my order shipped and I have not received it and I cannot reach a real person in customer service.

Unable to rate yet as the order has yet to be delivered! Disappointed by the delay!

I have been trying to get a hold of someone from your company to process a return. Your website clearly states that you email to start the process, but I am just getting ai bots that do not recognize my order. I have called your phone number nonstop and sent six emails. I have also filed with the Better Business Bureau to try to process this return. Your website clearly states that you do easy returns, but this has not been easy and I will never be shopping with you guys again.

These are my favorite sheets. It’s like cotton meets silk. And breath good for hot sleepers.

My cloud comforter and cloud sheets are absolutely perfect. The all-season comforter is still *quite warm* and is delicious feeling--just like a marshmallow. The sheets are smooth and cooling and look gorgeous. Customer service was a breeze when I had an issue with the pillowcases that came with my sheet set. Would purchase from Buffy again and will be (and already have been) recommending!

You guys took 9 days to get me my pillow. When I contacted your "support" it didn't help at all they literally just read out the tracking info I could already see! I will never be ordering anything from you again.

Love the Cloud comforter! Its cool, soft, and a perfect weight! I'll be getting more!

I got 2 Buffy pillows after a recommendation from my daughter. My husband and I experienced improved sleep on the first night. We are so happy with Buffy!

Fine

I needed something thinner, but I probably didn't research adequately.