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Site reviews

How we present the reviews
Anonymous user
Alister B.🇺🇸
Verified Buyer
5 out of 5 stars

Just buy it

I got the winter weight comforter and it’s absolutely fabulous. I wanted something high loft and this definitely fits the bill. It’s sooooo cozy and warm, yet not too warm. The material is soft so it doesn’t make any crinkle noises. I have tried several comforters and none of them has come close to this one. 100% worth it.

DEC 19, 2025
Anonymous user
Karin S.🇺🇸
Verified Buyer
1 out of 5 stars

Allergies and Challenging Return Process

I am having allergy symptoms with my new Buffy and it has been multiple days since I was told by the auto email processing bot that a human would contact me to process the return and nothing has happened.

DEC 17, 2025
Anonymous user
Marty S.🇺🇸
Verified Buyer
1 out of 5 stars

I NEED HELP!

I have been waiting on someone - a real person- to get in touch with me as the number I have is not a good one and no one will answer my email except to say that my order is in 'transit' and should be here within 3-7 business days!! We are WELL passed that time frame. It is lost or stuck somewhere. I used yalll because you have the Good Housekeeping seal. . I am extremely disappointed. This is the ONE thing my daughter wanted- please could I get another in the mail?? My number is 478-225-8079

DEC 17, 2025
Anonymous user
Eleanor H.🇺🇸
Verified Buyer
3 out of 5 stars

Breeze Duvet cover not what I wanted

I ordered 2 different colors of the Breeze Duvet Covers plus shams to see which I liked better. I only opened the shams in each color. The fabric is very shiny and I hated the feeling as I ran my hand over it. The kind of polyester or other non-natural fabric where the fabric gets caught on little rough places on my hands, if you know what I mean. This is very different from the material the Breeze comforter is made from. Although that is also not a natural fiber, it feels very good to the touch and none of this catching on rough spots of my hands. The colors were deep and the shams seem well made like Buffy's other products. Clearly lots of others like these duvet covers so this is a personal preference. I look forward to getting the cotton duvet cover. I like their return policy where you show your receipt for donating to St Vincent de Paul or Salvation Army or other charitable thrift store and get a full refund.

DEC 16, 2025
Anonymous user
Eleanor H.🇺🇸
Verified Buyer
5 out of 5 stars

Breeze Comforter is very nice

I like the Breeze Comforter. The fabric feels good to touch. It is designed to be cooling so not high fluff which I like and it is heavy enough not to slide off the bed. It has been warm enough with just sheets under it until we got to below 0 when we needed to throw on more covers! I think it is keeping the night sweats down, including the sheets for the same purpose. Seems very well made. I look forward to trying a duvet cover that I like and can take off to wash to keep my dust allergy at bay. Ordered the cotton duvet cover.

DEC 16, 2025
Anonymous user
Haley L.🇺🇸
Verified Buyer
5 out of 5 stars

Amazing!

Exactly what I was looking for! The firm option has great neck support and the price is great compared to other brands.

DEC 16, 2025
Anonymous user
ALLAN S.🇺🇸
Verified Buyer
1 out of 5 stars

Non solution provided by AI

Requested support relating to shipping that has been stuck in transit for the past 15 days(10 business days). Doubly frustrating because I live in the same state I shipped from. Other than mentioning “will look into the issue”, did not address the issue or provide a comcrete update.

DEC 16, 2025
Anonymous user
Courtney M.🇺🇸
Verified Buyer
5 out of 5 stars

Needing vs sheets !!! 👍

Extremely comfy like a cloud, light weight, stylish. Comfortable to sleep with all night. Best purchase ever???? Well it’s a tie between their sheets lol

DEC 16, 2025
Anonymous user
SCOTT S.🇺🇸
Verified Buyer
4 out of 5 stars

Quality Pillows

Does the perfect pillow exist? I don't know, but the Buffy is the best I have found so far.

DEC 15, 2025
Anonymous user
Liv S.🇺🇸
Verified Buyer
1 out of 5 stars

I haven’t received my order

I haven’t received my order and I ordered it on 11/24, today is 12/14. The item has been in transit in Los Angeles for two weeks, and the delivery address is in Los Angeles so I don’t understand why it hasn’t arrived yet. I emailed customer support and I got an AI response that gave me no information. If my order is not going to arrive, I would like a refund.

DEC 14, 2025
Anonymous user
Tanya M.🇺🇸
Verified Buyer
5 out of 5 stars

I didnt receive the item.

I didnt receive the item. I shipped it to moly old address and I dont know how to get it delivered to me now.

DEC 14, 2025
Anonymous user
Mark G.🇺🇸
Verified Buyer
2 out of 5 stars

Bad sewing

Quality control was lacking. The threading was all messed up and likely to come undone. Unfortunately i didn't notice until after I used it

DEC 14, 2025
Anonymous user
Juanita G.🇺🇸
Verified Buyer
1 out of 5 stars

Packages that never arrive, horrible service

Still waiting for me order a month later. Customer service is non existent

DEC 13, 2025
Anonymous user
Patricia J.🇺🇸
Verified Buyer
5 out of 5 stars

Love love love !

Love love love !

DEC 12, 2025
Anonymous user
Elizabeth F.🇺🇸
Verified Buyer
5 out of 5 stars

Returning customer - still happy

I have had a cloud comforter for about 5 years. It has held up so well I decided that I wanted a bigger one. 5 years later and this is still an amazing comforter that my partner and I can share without getting boiling hot. My only complaint is that this one sheds a bit more. Otherwise, I'm stuck for life. It's a comfortable, adorable blanket that's soft and they even managed to make it less slippery, which was my only complaint for my old one.

DEC 11, 2025
Anonymous user
Melinda H.🇺🇸
Verified Buyer
5 out of 5 stars

Soft pillow cases

Love the pillow cases so soft

DEC 11, 2025
Anonymous user
Kelvin L.🇺🇸
Verified Buyer
1 out of 5 stars

Horrible shipping and customer service

Submitting this one star review because Buffy has followed up with me to review my product for weeks and it still hasn’t arrived

DEC 10, 2025
Anonymous user
Christina C.🇺🇸
Verified Buyer
1 out of 5 stars

Difficult for return and exchange

Very hard to return or exchange if the product doesn’t work for you. I have issue with the product exchange so I submit a ticket on the web, but never hear back from Buffy.

DEC 8, 2025
Anonymous user
Elizabeth W.🇺🇸
Verified Buyer
2 out of 5 stars

Not too impressed

I got a king size comforter, washed it and dried it and when I took it out of the dryer, it had a lot of little white things on it. The little white things look like what was inside the comforter, the filling…. I was not too impressed with that. I had to get a roller brush and brush off the comforter before putting on my bed.

DEC 8, 2025
Anonymous user
Cassandra B.🇺🇸
Verified Buyer
1 out of 5 stars

Horrible quality

The blanket ripped very easily, I only had it for a few days.

DEC 7, 2025
12345

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4.7 out of 5 stars
Based on 60002 reviews
5
47324
4
8560
3
1926
Ratings distribution data table
StarsCount
547324
48560
31926
2826
11366
Total60002
2
826
1
1366