Customer service is fantastic And they stand behind there product.

I have the mattress for a week now and still trying to get used a softer comfort. One thing is for sure; I have had. O aches since. I do recommend this company but not the shipping company.

Outstanding customer service and product.

5 Star Customer Service from BB.

Customer service has been wonderful. The bed we purchased is not the best fit for us and we unfortunately didn't have a chance to exchange/return the mattress in the period allowed (work travel put us out of the country for 2 months), but we appreciated your support team's responsiveness when we inquired. Do love the sheets and pillows, though!

Amazing beds, pillows, and bedding at great prices with free shipping!

We've spent two nights on our new bed and are loving it. Very glad we didn't go for the firm as the medium is firm enough. Each night has been better and better and I think we truly made the right decision. Set up was so easy! Thank you.

So far, everything in dealing with Brooklyn Beds has been smooth and easy.

Great mattress!

Excellent customer service.

Even though the mattress didn’t work out, they were great on the return process.

Excellent customer service

We received our bed in a timely manner. We chose a bed that had a firmer top layer by one level than the standard configuration and we are happy with it. Comfortable, not too soft, not too hard.

Great customer service

Even tho the bed did not work out, your customer service was great . You honored your return policy and credited us quickly ! Thank-you (:

Middle of the road. Wife and seem to have had some back pain since sleeping on new mattress. Haven't seen much of a difference between new BB mattress and our old spring mattress, at least not enough to give a rave review. Nothing good, nothing bad. Probably not worth what we paid :(

30 nights in and have no complaints. Quality is top notch for the price range. Absolutely no complaints. 10/10 would recommend to a friend.

5 star before I sent a email. 2 star after not receiving a reply!

I had a really great experience with Brooklyn Bedding. I would highly recommend purchasing their products

Very satisfied with delivery and unpacking. No one has slept on it yet, but it does look very comfortable.