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Excellent product and very responsive customer service.
Although my bed didn’t work out for me, Brooklyn Bedding’s customer service has been excellent and I give them 5 stars for that.
We like our new mattress very much. I am an aging female with a broken thermometer and our old mattress held the heat with each hot flash. I had to get up to let the heat dissipate. Our new mattress does not hold the heat which allows me get back to sleep easier. My only complaint is I don't know which firmness level was sent just so I can choose the same firmness again in the future. Is there some way to find out that information? Thank you for making a great product. Happy Holidays! Karol Startzel
Love my mattress so much. Will never buy a box spring mattress again. Great price too!
We were skeptical to purchase a “bed in a box” but this completely changed our opinion. My husband and I are in love with this bed and would highly recommend it!
Brooklyn Bedding is a fantastic company. Even though the mattress did not work out for me, I love their business model. After 30 days of testing, all ll I had to do was have Salvation Army pick up the mattress and email a copy of my donation receipt to BB, and I received a full refund on my credit card.
Love the mattress... very comfortable and works great with the adjustable base
Great
I have already initiated the return process because the bed is not satisfactory. Customer service and bed quality have been great I must add.
Great mattress! Couldn't be happier with the purchase - I sleep like a toddler after a day of running around!
Customer service is fantastic And they stand behind there product.
I have the mattress for a week now and still trying to get used a softer comfort. One thing is for sure; I have had. O aches since. I do recommend this company but not the shipping company.
Outstanding customer service and product.
5 Star Customer Service from BB.
Customer service has been wonderful. The bed we purchased is not the best fit for us and we unfortunately didn't have a chance to exchange/return the mattress in the period allowed (work travel put us out of the country for 2 months), but we appreciated your support team's responsiveness when we inquired. Do love the sheets and pillows, though!
Amazing beds, pillows, and bedding at great prices with free shipping!
We've spent two nights on our new bed and are loving it. Very glad we didn't go for the firm as the medium is firm enough. Each night has been better and better and I think we truly made the right decision. Set up was so easy! Thank you.
So far, everything in dealing with Brooklyn Beds has been smooth and easy.
Great mattress!
Excellent customer service.




| Stars | Count |
|---|---|
| 5 | 31827 |
| 4 | 7706 |
| 3 | 2836 |
| 2 | 866 |
| 1 | 789 |
| Total | 44024 |