They were easy to work with.

Excellent, high-quality bag. Delivery was prompt and service from their support desk is flawless.

All services were great. The only feedback I have, is when we bought both… Fed Ex was super slow. Tracking would say one thing just to be delayed to a later date.

Great quality!

Quick service and excellent quality

Lovely prompt service

I have historically bought my Briggs and Riley luggage from a local luggage shop, where I can inspect and evaluate a new piece before I buy, but this time I ordered directly from the Briggs & Riley website. The website functions well, and the purchase/check-out/shipping processes all ran smoothly for me. Overall a pleasant purchase experience.

Came perfect, on time for my husbands Bday gift.

The shipping was fast and easy My only recommendation is to offer better colors

Carefully packaged and promptly delivered.

Shipping was much faster and arrived in perfect condition.

Easy to navigate and interface with.

Easy shopping experience. Good details on the site.

Great customer service.

Excellent experience with Briggs & Riley!

Emma M, rocks! Thanks for all your help getting me the correct repair kit before my next trip!

Great company and product. Customer service is very good.

Easy to purchase

Thank you!

It was delivered on time safely