Good follow up

Extremely prompt and efficient service.

Good.

We purchased two of these Essential 22" Carry-On Expandable Spinners and the quality is exceptional. We have used them for domestic and international travel already and very pleased with the purchase. We plan to purchase a few more for family and clients. Highly recommend!

As always “You’re the BEST”. I’m a retired International Flight Attendant & I know. It doesn’t get better than Briggs & Riley.

Great product. Shipping was great and on time.

Briggs & Riley - you get what you pay for. Durable, beautiful, practical luggage that will last a lifetime.

As an executive at Pearce Bespoke, a custom clothing company, I have exceptionally high standards for garment care. Traveling used to be a headache because my suits required major pressing and maintenance upon arrival. After searching for the ultimate travel solution, I found this bag. While the price tag was higher than expected, it is worth every single cent. My clothing arrived in virtually the same pristine condition as when I packed it. On top of that, the ease of use is second to none, and the warranty is incredible peace of mind. I highly recommend both this brand and this specific item.

I have the earlier spinner carryon. I wish that I had the newer version. . . it seems so much better. Early adopters often lose out.

Excellent bag!

Quick response

Seamless

Briggs is my go to for all luggage. They are prompt and helpful and unlike some of the trendy brands promoting on social media, their bags actually stay within airline measurements and are light weight and durable so you can actually pack the for a longer trip

★★★★★ (5/5) I purchased the Briggs & Riley Domestic 22" Carry-On Spinner for a business trip to London, and it performed flawlessly. It fit easily in the overhead bins on Virgin Atlantic with no issues, which made boarding and traveling stress-free. The standout feature is the wheels. They are incredibly smooth and glide effortlessly through the airport, making it easy to navigate busy terminals. The suitcase is also surprisingly lightweight while still feeling exceptionally well built. Although I've only used it for one international trip so far, my first impression couldn't be better. The quality and attention to detail are exactly what I was hoping for from Briggs & Riley. Based on this experience, I would absolutely buy it again and highly recommend it to anyone looking for a premium carry-on for business or personal travel.

Fast but I ordered wrong part !Being age of luggage I was surprised at their response and service commitment!

Shipped quickly and packaged well

The case came on time. So far so good.

Arrived quickly, is of high quality and fits in with the rest of our luggage.

Easy repair

Great purchasing experience! Arrived quickly in perfect shape.