Great service

Everything ok!

i am absolutely made up with the quality of this computer case. it is well worth the money if you appreciate quality.

The attention to details on the web-site in answer to my questions was good.

Excellent product

Great bag and 3 day delivery service with my monogrammed tag!

Thank you!!

I’ve owned a Briggs & Riley bag for about 15 years, so when it was finally time for a new carry-on, I already knew the quality and longevity I could expect from the brand. This new carry-on has only reinforced why I’ve remained so loyal. It is incredibly lightweight and easy to maneuver. The four wheels glide seamlessly over multiple types of terrain, and even when fully packed, the bag feels balanced and effortless to move. And the plum color is absolutely gorgeous!! The Smart Packing Technology may be my favorite feature. I recently took the carry-on to New York for a shopping trip and somehow managed to comfortably repack everything I had brought AND fit two new pairs of shoes in their original boxes for the trip home. I was impressed by how much I could fit without feeling like I was wrestling the suitcase closed. There’s also a funny sense of camaraderie among Briggs & Riley travelers. Over the years, I’ve gotten knowing nods of acknowledgment from pilots and fellow travelers carrying their own Briggs & Riley bags. It really does feel like an “if you know, you know” travel club. Briggs & Riley is an investment, but after 15 years with my first piece, I already know it’s one worth making. I love this carry-on so much that my next purchase will be a matching smaller piece that can sit on top of it while traveling and fit underneath the airplane seat. Beautiful, lightweight, incredibly functional, and built to last—exactly what I hoped for from Briggs & Riley.

Quick shipping and ease of registering product

Excellent service.

Great service and received quickly

Quality second to none. I am a lifelong fan of the brand.

shipping was quick and the packaging appropriate.

Appearance of bag was better than what pictures portray. Quality better than expected. Attention to detail was an apparent. Customer care response was very responsive prior to purchase. Emails answered early first available business day. Mild improvements: when suitcase lies flat and open on hard surface case tilts around handle it lies in — should have some either stabilizing bumpers to prevent tilting OR add more pocket holder(s) similar to one already between handle to prevent rocking. Consider bumper style that could add accessories like: retractable cup holder, small toiletry holder for short layovers between flights = freshen up, home or iPad holder for viewing, hooks for bags (duty free purchases or lunch etc). The bumper simply accept extra accessories while you solve rocking/ stability issue.

Briggs & Riley, thank you for offering quality products.

My experience with Briggs & Riley has been nothing of top notch. Their quality products, ease of ordering, and customer service is spectacular.

More than impressed. Excellent suitcase!

Easy to do business.

Amazing material, really easy to organize everything

I bought this directly from them off their website. It was all very simple to complete