I'm very pleased that I transferred from another well known brand over to Briggs & Riley. Great build quality, and life-time warranty. Who could disapprove?

Purchased through the “shop. ” Transaction was seem-less. Shipping was quicker than claimed. Didn’t have to communicate with anyone.

Customer service had to exchange a misordered bag. Process was prompt and flawless

Fast shipping and easy to install.

Shipping is great and easy. This truly is the best luggage!

Easy to order, quick shipping and embossing as requested. Great company!

Shipping and delivery were perfect

The experience- After ordering, I emailed customer service the next day to add a monogram—they handled it flawlessly. ​The bag arrived earlier than expected, just in time for a busy stretch of back-to-back trips. The unboxing felt premium yet eco-friendly, featuring a quality protective cover, minimal stuffing, and a simple QR code for the lock instructions. From ordering to shipping, the entire process was fast, easy, and top-tier.

Professional and stand behind their product.

five stars

Easy on-line experience. Fast delivery. Well packaged.

Shipping was on time, I was glad to get the airline crew discount for the product. Thank you!

Love my new luggage from Briggs & Riley!

Perfect

Briggs & Riley have opened my eyes to what quality is like. I have been so impressed with all their products that I have recommended to my daughters. I will not need to look any further when I purchase my next product. With many thanks for converting me away from another very well-thought-of brand.

Perfect fit, fast delivery, easy service

Purchase was quick, easy, and without issue.

Bag arrived quickly. Haven't had a chance to put it to use yet, but seems made of the same quality materials as my carry-on which is great.

Easy

Ordering was easy, shipping was prompt.