So happy with our purchase.

I was happy to find the suitcase to match the one that I had purchased while in Vegas. I was disappointed in the cost, but happily surprised at this how fast I received my purchase. I don’t like that. I keep getting spammed by this company and asked to do these kinds of reviews.

Quick shipping and my new favorite backpack. Well done.

👍👍👍✌✌

Prompt shipping.

Great!

Got it ahead of schedule

Not up to usual standards

Great shipping time, and useful emails with tips and warranty registration information.

recently purchased a Briggs & Riley backpack along with other items, bringing my total purchase to over $1,400. The quality and craftsmanship are excellent, and I wasn’t concerned about the monogram fee itself. However, at that price point, I believe the monogram service should have been included or waived as a courtesy. For a premium brand that emphasizes customer experience and lifetime value, small gestures like that go a long way in reinforcing loyalty.

I have yet to see my review for my large cargo backpack be included in the website. I was critical of how used and scratched up it looked and disappointed because it was my first purchase and experience with Briggs & Riley.

Excellent communication around a minor shipping issue. Easy to deal with and prompt in their responses.

Excellent job!

Easy to work with

Super impressed!

Great products.

The Briggs Smart Link is the greatest Roller Bag Accessory ever made.

Easy to select and easy to purchase

I added the Large Cargo Backpack to my Briggs & Riley collection:) Loved it! Super quality as expected. Great carry on to pack all my travel needs.

Easy to order, came as expected.