Arrived fast.

Great customer service. Only disappointment is that I had to pay for the return.

Best tasting coffee ever!

Love this kettle. It is light-weight and easy to lift when my arthritis is playing up.

Bonita has always been helpful to me. I have needed a replacement parts several times and everything has been prompt and as described.

Customer service is excellent. It’s hard to find the original larger (8cup) carafe, and Bonavita kindly notified me when it was back in stock. Once ordered, it was promptly sent. Very satisfied.

Great service

Very satisfied. The replacement carafe arrived promptly and it was packaged well.

Perfect replacement

Things were weird for a minute but the staff stuck with me to get me what I needed. Plus, great product. Thanks.

Bonativa customer service answered my question, which was whether I could get just a replacement lid. I was able to get a replacement lid. That part was good. It had to be attached to a whole replacement carafe, which I didn't need. That part wasn't as good.

Fast shipping

I've been using a Bonavita coffeemaker for years and love it. I'm on my second one. I have also given them as gifts to friends.

see review

Looks great, fits well

Did not indicate that the design of the top had changed when I ordered. Also would NOT sell the top only. I didn't need the( bottom) carafe as it wasn't damaged

Very good customer service.

Quick shipping. Well packed.

See note

Quiet, clean, quick and small. Everything I want.