The new lid is perfect.

Excellent coffee maker. A little problem connecting with customer service but finally a very satisfactory outcome.

A friend recommended this specific coffee maker to me. He was right it’s amazing. I really like the fact there’s no hot plate and the thermos keeps the brewed coffee warm/hot hours later. I’m glad I went with refurbished to help reduce the price. Overall this coffee maker is very nice, sleek, and simple to use.

Great experience

This is my second Bonavita 8-cup drip brewer. The only reason I bought a new one is because I had broken the lid to the carafe, and broken the filter holder. It STILL makes the best coffee after making 2-3 pots a day for 10 years. I wish the new version still had the basket holder that sits on top of the carafe, but I fixed that by purchasing one, and I'm now good to go again!

Perfect fit easy ordering

Your second machine doesn’t reach the desired temperature. Today my first cup on second machine temperature 177 degrees

Machine broke after 2 weeks. Can't seem to find anyone in customer service. I guess I have to go buy a coffee maker somewhere.

Very disappointed in the customer service. I was not pleased with my product- but because I used it I am not eligible for a return. That’s a lot of money for a product I do not like. I would recommend staying away from this company for one with better policies.

A keep warm option would be nice. The caraffee keeps the coffee warm, but not really hot after some time (for a single coffee drinker). The pouring lid could also use some more user friendly improvements- the flipper is not up to par with the rest of the unit. Overall, this is a great coffee maker!!!! As an English teacher, the manual should be proofread and edited for errors.

Shipping quick look forward to coffee every morning Bonavita is the best!!

My only complaint is that the carafe needs to be pre-heated for the coffee to be hot. It's not glass lined.

Great coffee maker, great coffee! Shipping was free and on time double bonus. Worlds better than our old coffee maker and looks better plus it takes up less space on the counter. Really happy.

Best coffee ever.

Great flavor, took just a few try’s to adjust, at 5:30 am, from our old Bonavita.

My first 8 cup Bonavita served for nearly 15 years. I knew there was no better maker so I ordered a new one right away. Now I have a spare carafe.

Enjoying my 5 cup coffee maker, perfect size.

I received the wrong item. I reached out to Bonavita support the day I received the incorrect item and haven't heard back in 4 days. 1 star because I can't leave 0 stars.

I recently purchased and today received a new Bonavita Enthusiast 8-Cup Coffee Brewer with the stainless-steel thermal carafe. Before using it for coffee, I washed and thoroughly rinsed all the removable parts and then began running plain water through the brewer. The instructions recommend running at least two full water-only brew cycles before use. I have now completed approximately seven full brew cycles, but after every cycle there is still a thin, oily-looking film floating on the surface of the collected hot water. I have not brewed any coffee in the machine because I am uncomfortable drinking from it while this unexplained residue continues to appear. I have tried to isolate the source as follows: - Every brew cycle has used filtered water from a new Frigidaire refrigerator. - I put hot water from the faucet into the removable reservoir and observed no film. I did tge same with the filter basket but still no film. - I placed the filtered water directly into the black filter basket, where a surface film would be relatively easy to see, and observed no film. - I filled the thermal carafe directly with hot tap water and observed no film. - I initially washed the removable parts with a small amount of dish detergent and rinsed them thoroughly. - I have repeatedly rinsed the filter basket and carafe with hot water after each cycle. - The oily-looking film appears only after the water has passed through the brewer’s heated internal water process. After approximately seven complete flushing cycles, I do not believe this should still be occurring in a new coffee brewer. I sent this in with a proto and pdf or my purchase receipt, asking to please advise whether this is a known issue and what the residue could be. Unless there is a clear and documented explanation showing that this is normal and safe, I would like either a replacement unit or a refund. So far, I bhave had no reply, so what I was looking forward to has become a great disappointment. Steve Young

All aspects purchase, shipping went as they should