Superb service both in ordering online & speaking with your live customer service agents!

Great service

You arrived missing a part, I emailed big toys direct and received a phone call within 30 minutes. They were very quick to mail the part we needed and immediately sent me a tracking number. Toy runs and looks awesome. My son loves it and all of his friends are jealous. Super long battery life and much quieter than most of the ride on toys in our neighborhood due to the hybrid tires instead of plastic.

Bought to replace a previous different brand go kart that was not the best. But the 24V go kart from big toys direct far exceeded my expectations. Set up was easy, my 5 year old rips it full speed and drift mode. I wish we had these when we were younger! Also, I have to add big toys directs customer service is impeccable. You can email them with any questions and they’ll call you that same day.

Great service supper fast responding any questions you got and awesome buggy

Arrived quickly, not super hard to assemble. Instructions were a little vague in places but easy to follow, just had to use common sense. Runs great, battery life is good. Remote control causes immediate stopping without any slowdown so watch your kids heads on the front bar if not using seatbelts. Off-road capability is ok, not quite as 4WD capable with two kids (still under weight limit) as we had hoped, but works well.

Quick shipping, the Jeep works as it should. Thanks!

X3 Great machine. Will go over anything if you get the 4x4. Literally. Very powerful on 3rd speed. Looks are legit. Quality is there from can am. Steering is a little tight but a 2+ year old should handle fine. I also have to admit on great customer service & communication like no other.

Good experience, would buy from you again

Online ordering was very easy. Delivery process was very prompt. Assembly was easier than expected. It was a gift for our grand daughter's 3rd birthday. She loves the truck and it is wonderful being able to control how it is driven with the remote control. I would recommend this product and company to anyone for a special gift giving occasion.

Easy to put together, My daughter loves this pink jeep. Quite ride all you hear are the electric motors. Easily transitions from pavement to grass without loss of power or wheel slip. Also no wheel slip on take off or stop.Just a awesome mini rig. So much more then I expected. Costumer service is super fast knowledgeable and unbelievably nice to talk to. Very happy customer here.

Received my order ahead of schedule good company to deal with.

Great product and quick delivery

Fast delivery. Good Quality. Easy to assemble.

Fast shipping, very happy with my purchase.

Fast shipping 450.00 cheaper than other sites, recommended them to others and they had the same experience

This doesn't get the full 5-stars as the toy has some steering jumping on turns which seems very wrong. Once fixed i will be happy to give it the full 5. I am currently working with customer service to correct this issue. I am optimistic they will find the problem and assist me. Deeper Dive Review: My daughters loves the music feature, but the toy's motors are actually much louder than the music on max volume. I would suggest putting a louder Bluetooth speaker in the back or tied to the roll cage. This toy does well on cement/asphalt, although I am noticing that this is best for dirt and grass, as the EVA Foam wheels will need to be replaced sooner rather than later due to the sandpaper like wear on them. In regards to the weight load, you can easily move an adult and child 200lbs or less on flat ground, just obviously wont go as fast. The range on the remote control could be improved a bit, but this is not my biggest complaint. This toy may have nice looking shocks, but it can still be pretty bumpy. That said, the roll cage on smaller children is right at their head height and they can bang their heads pretty good. Additionally, the headrest on the seats are much to short and and hard stops or go's will not stop a head from going back and hitting the back roll cage. I have not ran into any battery issues, and love the run time. I have definitely exceeded an 1 1/2 hours. IF I could ask for more, I would ask for a battery life bar(s) or a reader to get a better understanding of how much battery life i have left. The price that this is sold for is cheaper than ANYWHERE else. The customer service alone is worth it. They are very friendly and responsive and do a deep dive with you on specs, issues, and or any questions. The install was quick and easy. I didn't use the paper directions, I just watcha YouTube install and followed step by step.

Thank you for the purchase on the Chevy Silverado kid loves it!!!

Has easily become my sons favorite toy, the speakers can get drown out by the sound of drifting. It came with a defective part, customer service was friendly and helped with replacing the part quickly

After reading reviews on top of reviews in the 24 volt ride on category and not finding what we were looking for, I stumbled upon Big Toys Direct and decided to take a chance. So so happy we did! Our 2 year old loves it! We bought it for an early 3rd birthday present. He fits perfect with room to grow! I love that the parent controls let us steer him and that he can still use the pedal for driving around! All the bells and whistles! He likes the music but enjoys having Bluetooth on as well so we can listen to our music. The shipping was fast, however it came in two separate shipments FYI!