1. Customer service there extremely prompt in responding to email inquiries about products and very knowledgeable. 2. Ridington UTV is awesome, very durable, great features. Extremely quick. Seat adjustability is a great feature. Just wish rear taillights illuminated. 3. Closer to 2 hour setup. No directions for decals. Used website to figure out where they went. 4. Decals came damaged but customer service extremely quick on sending new set no charge. 5. With features and the size of the UTV, is a great buy with room for your child when they grow.

Very happy with this purchase- I looked many places locally and on line for a kids ride on Jeep for my Grandson -Big Toys Direct is ultimately the best price and most reliable retailer. Delivery was on time- assembly was rather easy - instructions could have been a bit easier to decipher- Jeep is awesome

Customer service was amazing. Go kart is awesome.

After my first time purchasing from this company, I will definitely be back. My item arrived with a few broken clips and pieces. Customer service was quick, understanding and helped me get it sorted out right away. Very thankful to them.

BIG TOYS DIRECT IS AMAZING. THE QUALITY AND THOUGHT PUT INTO THESE VEHICLES FOR LITTLE KIDS IS EVERYTHING I'VE BEEN LOOKING FOR. I PURCHASED THE BENTLEY AND WILL BE GETTING A FEW MORE VEHICLES DOWN THE LINE.

Wonderful customer service and delivery! Ended up needing a replacement part and it came quickly!!

This is a super cool rig! We are very excited for our grandson to cruise around on it. Customer service was amazing when we had an issue.

Customer service was absolutely amazing. The truck is so perfect for our granddaughter

Great product- our granddaughter lives here Range Rover! Great customer service as well. The windshield came with a crack and we were immediately sent a new one. Recommend

Had a great call with a service person who explained how to use the remote correctly. Good company.

Amazing service 👏 fast shipping !! Quality product!!!

My daughter loved the cart. I am so impressed with the customer service. We started to freak out thinking it wouldn't start, but it was us not knowing. I emailed and received a call the next business day, and they explained everything I needed to do, and it's been working like a charm. Thank you again!

We purchased a green pro and a red pro for our grandsons. They both love them! We did have a couple of issues on shipping but customer service reacted very quickly and took care of the issues! I highly recommend the Canam Pro and I highly recommend buying it from Big Toys Direct!

Fast shipping and great customer service

Super fast shipping! it arrived before Christmas! I had tried ordering from two different sites and they kept canceling my order, so I’m really glad I found this one. Shipping was much faster than the other company and my son was able to open it on Christmas morning which wins another kudo!

I purchased this ride on for my grand daughter for Christmas. She was thrilled when she saw it. It was a bit challenging to put together as the directions are not very clear, but myself and hubbie managed to get it done. Once put together, we had no problems connecting the remote. The car is a bit loud, but other than that it is fabulous. It makes start up sounds, has a horn, lights, locking doors, adjustable seats and seat belts, music connected to Bluetooth seamlessly. Shipping was extremely fast and customer service has been excellent when I've called or emailed with a question. I hope to get many years of use out of this car. My grand daughter absolutely loves it.

I ordered a week before Christmas not originally as a planned gift but it came literally from across country 3 days later. Amazing! It was easy to put together and my child loves it.

I’ve purchased from Magic Cars, Ryder and Big Toys Direct. Magic Cars ride on was junk and didn’t last a year. Ryder was HORRIBLE arrived broken, no exchange policy and didn’t refund our entire payment. They say they’re unable to refund a $99 dollar sales tax. Big Toys Direct was absolutely WONDERFUL. Do your research, Ryder has no phone number to contact customer service but Big Toys Direct has amazing customer service and even went above and beyond to assist with getting the FedEx delay corrected so I could have this in time for Christmas. Big Toys Direct ride in’s are excellent in quality, especially compared to the others. Big Toys Direct will now be my go to for all battery operated ride on toys.

This was a gift to my grand son and he absolutely loved it! The wheels and seat upgrade were diffidently a nice touch with great looking quality of material that hopefully he can use a long while as I selected the 24 volt to last for longer fun. . The little radio is a plus and I will have to figure out how to add in a horn. . . it was the first think he looked for, go figure. The remote control is a great asset for us older grand parents until he can maneuver the truck by him self. I would recommend anyone looking for a ride on toy shop these guys first and research the voltage, you will not be disappointed.

This was maybe the best XMas gift I have ever purchased. It arrived quickly and i received very professional and helpful advice from the owner regarding my purchase. Can’t believe all 3 grandchildren fit in it at the same time and dad remotely controls the Corvette!!