Exceptional service & product.

Service was great and so was the set up!

Staff i emailed was very helpful. Felt they really wanted to help

we originally ordered the big fig classic, I thought that it was definitely an upgrade from what we had (Basic purple mattress) and I liked it!, but my wife not so much. We gave it a couple weeks but it didn't seem to improve on her side of the bed. Reached out to big fig and they made it beyond easy to return and have the old one picked up through a cool 3rd party group. Upgraded to the Big Fig Luxe and holy crap what a difference in the best way possible. Great material, Firm, Plush, Cozy af, with no complaints from either side of the bed lol! For reference my wife and I are in the 250lb range, and its very supportive. honestly all around a great mattress. I'm very happy with our purchase

Well, I have to say this mattress is a game changer! I purchased this mattress solely with the thought that if it Big Fig stands by its product like so for larger bodies then im in. I purchased because I have osteoarthritis in the knees and I’m a stomach sleeper so I needed a change. Let me tell you when I say it’s only been 3 nights on the new bed and my knees are not aching and stiff like before and I’m not tossing and turning all night at all, it’s wonderful. My weight is 200 my husband is 169 the mattress support is heavenly. Even my husband who is an early bird 4-5am and retired is now getting up at 7-7:30 it’s a beautiful thing to sleep restfully and I have missed that. I chose the Classic and I am so happy and I hope this bed continues to give me the proper rest that I deserve to have every night. Thanks Big Fig, love that’s it’s made here in Cleveland that’s another reason I supported the City. I love my Big Fig I pray this good sleep and less body aches continue for a good while🥳🥳

Service was excellent. delivery on time and a great product

Awesome!

Bed is wonderful. But the king size pillows are too big so I can’t use them.

So far so good. Went from a pillow top to the classic big fig and at first was a little on the firm side. Have had the mattress for a couple of weeks now and have adjusted to the firmness. Getting a great nights sleep!

Excellent

We brought a twin mattress because my husband is an over the road trucker and mattress his company puts in the trucker is for a little kids no support and no way two adults can sleep on . So I keep seeing ad for big fit and we ordered ! And we love it !!! Best bed ever . We are getting a king soon for at home too !!

Great in every aspect

Delivered within a week and well packed, excellent unpacking instructions .

great

Showed up on Friday, Saturday morning I drug my medium plush to the guest room, then unboxed, unwrapped, cut open the bag set the firm mattress up on my adjustable base. Big Fig inflated and squared out on my adjustable base and unlike my previous mattress does not shrink or shift when raising or lowering my bed. Big Fig keeps its shape all squared out on the base no matter what position I put it in.

Fast delivery, easy setup

Excellent

Mattress arrived on time in perfect condition. Customer service was very helpful with my questions.

A great American company who manufactures their own quality products. Customer service was also very friendly and helpful.

I purchased the luxe mattress because multiple reviews across different websites said the classic was too firm and I do feel i made the correct choice as a 440lb stomach sleeper. I also purchased the platform bed because i didn't want the height of the bed to be too high and ive had negative experiences with metal frame, foundation & mattress combinations before. This was quite expensive, almost $4000 with all discounts i could get. The platform was a little challenging to put together, as it took me about 4 hours by myself. My first nights' sleep was amazing, so much so that i didn't want to get up. The bed didn't move, creak or make a sound as I sat on the edge and slowly eased myself in. I admit i was unsure if i it it together properly, or secured everything adequately. The bed feels like it will support my weight with no issue. It kept me cool, comfortable and i woke up rested Keep in mind, I bought this bed with extreme faith, since nothing i bought can be returned, but that should give you some idea of my belief in a mattress designed for bigger figures! I will update if there are issues, but if I don't, you know I'm fast asleep ^_^