We were recommended to Big Fig by my nurse practitioner who swears by the comfort and let me tell you, she wasn’t lying. You don’t sink into the mattress, the pillow top makes it comfy. It’s cooling. I’m just very very thankful we made this purchase. Can’t recommend it enough.

It arrived sooner than expected!

GREAT JOB.

I weigh over 100 kg, and before switching to the Big Fig mattress, I went through the same problem a lot of bigger people do—regular mattresses just didn’t hold up. Within months, they’d sag, lose support, and I’d wake up with lower back pain almost every day. So I decided to invest in something actually designed for heavier sleepers. That’s how I ended up with Big Fig.

Shipping was on time

Great customer experience, empathy and willingness to help.

The service I received was above and beyond. I am so impressed with the prompt, friendly and positive care I was provided. I felt very confident purchasing from Big Fig with the incredible “can do” attitude of my customer service rep.

Great speedy experience.

Just to let you know you can purchase an extra remote for the bed so a couple can have one on each nightstand.

The tufting is my only complaint. We had to buy a topper because some of the tufts are thick. Side sleepers may really notice that, where not so much for back or stomach sleepers.

The frame and mattress are so amazing… absolutely love them

Overall I do believe I am sleeping better.

Would definitely buy this mattress again

Completely 100% satisfied!!

We had dual zone mattress in the past so going to a medium firm from soft took some getting used to but now it’s fine. Very supportive in our sleep positions. I mainly sleep on my back which is very good but not as comfortable when I side sleep. My hubby loves it. He appreciates the firmness but the softer top for side sleeping. We are both plus size and it feels supportive right up to the edge.

Exceptional service & product.

Service was great and so was the set up!

Staff i emailed was very helpful. Felt they really wanted to help

we originally ordered the big fig classic, I thought that it was definitely an upgrade from what we had (Basic purple mattress) and I liked it!, but my wife not so much. We gave it a couple weeks but it didn't seem to improve on her side of the bed. Reached out to big fig and they made it beyond easy to return and have the old one picked up through a cool 3rd party group. Upgraded to the Big Fig Luxe and holy crap what a difference in the best way possible. Great material, Firm, Plush, Cozy af, with no complaints from either side of the bed lol! For reference my wife and I are in the 250lb range, and its very supportive. honestly all around a great mattress. I'm very happy with our purchase

Well, I have to say this mattress is a game changer! I purchased this mattress solely with the thought that if it Big Fig stands by its product like so for larger bodies then im in. I purchased because I have osteoarthritis in the knees and I’m a stomach sleeper so I needed a change. Let me tell you when I say it’s only been 3 nights on the new bed and my knees are not aching and stiff like before and I’m not tossing and turning all night at all, it’s wonderful. My weight is 200 my husband is 169 the mattress support is heavenly. Even my husband who is an early bird 4-5am and retired is now getting up at 7-7:30 it’s a beautiful thing to sleep restfully and I have missed that. I chose the Classic and I am so happy and I hope this bed continues to give me the proper rest that I deserve to have every night. Thanks Big Fig, love that’s it’s made here in Cleveland that’s another reason I supported the City. I love my Big Fig I pray this good sleep and less body aches continue for a good while🥳🥳