The need to order the valve separately was a bit of a hassle.

This is pricey but good filtration system. Product arrived on time, but poor instructions regarding assembling it. Pieces came within the packet it did not fit my water plumbing. Had to hire a plumber and buy additional pieces to install it.

Thank you for the help!

Apec WAter filter systems are working well for us as far as I can tell. The water is nice and clear and tastes just fine.

They keep changing my subscription service by removing my parts as outdated.

I would give it a glowing 5 star but some tubes came misconnected from the factory and it caused several hours of troubleshooting and added a couple days delay to me being able to use the filter that I was so excited to use. After that, it’s been smooth sailing!

perfect fit and exactly what I needed. note: didn’t come with the screws to mount to the filter housing.

5-TCR-QC was not the correct filter. The end was smaller than the one already on the unit. . so now just sitting in the box. .

The service is more than perfect

Excellent product. The entire family enjoys the clean and fresh water. Easy to install.

it never hurts to have backup parts on site.

All is well, always a person to talk to about anything concerning my ROES-PH75 Reverse Osmosis System. Great customer service.

The installation was very easy. I had an unrelated problem with a leaky connector, but resolved that also. The company was very helpful.

I received my CuZn UC-200 water filter in good condition. It was well packaged and there was plenty of information on hooking it up. They also were available by phone if I needed additional help. I'm very pleased!

Great water fast

OK

Shopping was quick and easy

I really like the Apex Countertop Water Filtration System — it’s a great product and the water tastes clean and fresh. The system itself is easy to use and looks nice on the counter. 💧 However, for the price, I feel the reservoir and pitcher should be made of glass instead of plastic. Glass would make the product feel more premium and give added peace of mind about water purity. 🫙 Another downside is the return policy. It’s difficult to know whether you like the product without opening the box, so the policy should be more flexible or offer a trial period. A product at this price point should allow customers to try it risk-free. Overall, it works well and improves water quality, but upgrading the materials to glass and offering a better return policy would make this product even better. ⭐

The person I worked with was very nice and the new filters arrived quickly. I appreciate the great service.

Easy ordering and quick shipping.