We have had this chair for a couple of months now and really love it. It came with a strong chemical smell, that has finally faded, but it’s very sturdy, soft, great rich color, and all around wonderful!

Speedy shipping, came as advertised. Great product!

Albany Park has top notch customer service! Thank you for addressing my issues efficiently!

I was skeptical buying a couch online without having to see it in person or sit on it. The Kova couch reminds me of the cloud couch at Restoration Hardware without the expensive price point. I do love this couch. We did our research, watching youtube reviews, TikTok reviews, online reviews, and this couch definitely needs to be fluffed, at least 2-3 times a week. But after fluffing the pillows, it does bring the couch back to life. We have a dog, and we got the color "sand" to hide her white fur, but what I love the most is how easy it is to spot clean. The couch covers itself are very comfy to lay on as it is this soft fabric, so it surprised me when I saw a stain and then i wiped it off with a towel, how easy it came out! I haven't washed the covers yet, so I can't comment on that. We also got the ottoman storage which is a great plus. But when we assembled it the first time, we did not have a rug underneath it. So on the hardwood floor, the ottoman storage would slide, but now with the rug, it doesn't slide. Assembly was fine, it took more than an hour, and it was a little confusing to connect pieces, especially the side arms. Every now and then, I have to smack some pieces back into place, which isn't a big deal, but it reminds me that I did buy a couch online. . . It's a great couch, there's more pros than cons. Comfy, afforadable, has that cloud couch feel and look. Cons: assembly and upkeep of fluffing pillows and making sure pieces are still in place.

Customer service was excellent !

Fast shipping and delivery

Best purchase I’ve made in such a long time ! Fast shipping and Albany Park forever has my business.

Shipping and service was wonderful!

Pieces came in a timely manner. Could have been left closer to my apartment door, but I still managed.

Fairly easy to assemble , shipping took a few weeks .

Great experience purchasing our chair!

Shipping was great I had no issues. I would tell your drivers to call 30 minutes out though

The couch is awesome. Bottom line!

Wonderful from start to finish

Quick shipping time.

This couch has exceeded my expectations. It is stunning and soft and really is a show stopper. I am glad I took a leap of faith. Highly recommend ordering the swatches first so you can find your perfect color and fabric.

Great

Took forever to recieve it, but they were helpful with trying to figure out why it was taking so long.

Excellent - didn’t take long and all to be delivered. Very pleased!

We love it feels nice then our bed