I ordered parts for my heat pump in the afternoon on a Friday. By the following Wednesday had not recieved any shipping information. Chatted with agent, was promised emails with shipping info. Got nothing. Two days later, chatted again. This time they sent bogus shipping tracking number for a package that was ordered by someone else weeks before I ordered. That tracking number said it was sent & delivered to Cincinattii (I am in Washington). I chatted again saying it was incorrect. Was promised I would get a true tracking number. . . I am still waiting for it to be shipped. Tomorrow will be two weeks since my original order, and I still have no shipping or tracking information. Meanwhile, my house is cold;, because my heat pump is not working. This is totally unacceptable.

They help me find correct parts. Orders were fast on younits end. But they rely working with the manufacturer which is sometimes not As quick. Orders did take 4 weeks to get But not because of younits.

I was going to purchase 4 Mitsubishi control parts for around $500. 00 but the shipping charge of $180. 00 was disqualifying.

Excellent delivery time, communication and accuracy, highly recommend

Thank you for your fast service

Had the part needed

Great chat support, however, errors listing parts in stock. Chat before you order, even though it's listed as in stock, it may not be. . .

I had ordered a part. It was on backorder. They were nice enough to refund my order. I appreciate it. I give them a five you’re outstanding for refunding me back my money.

Everything fits in new base like a Gem! Excellent!

I’m still waiting on my order placed 7/14. Why hasn’t it shipped yet? #000047141. When I sign into my account it shows no orders. How is that possible?

Great service. Had just what we needed. Would order again.

Parts came fast, packaging was great preparation was made to handle the abuse ups. Def will order from again

Ordered a part over 2 weeks ago still no tracking number and very hard to contact the company look else where don’t bother with this place

Great experience.

Found my part, checked with customer service…confirmed in stock. Paid for the product, 1 day later informed that the part was discontinued. Not good inventory maintenance and reporting

Ordered Mitsubishi Mr. Slim outdoor unit board (best price online). Received the package directly from Mitsubishi in about a week. Happy. The only way to communicate is via chat service.

Received circuit board quickly. I had it delivered in a week of ordering, using the free shipping. This was much quicker than previous order, due to supply issues. I highly recommend. Will purchase again

Both parts were correct for my needs, as described. Delivery was very timely, for the shipping cost. Installed & working with no issues.

I had a hard to find part for my cooling unit. Younits. com web site was easy to walk through. It was difficult, at first, to figure out how to find this part. Thanks to a local company's suggestion, I was able to search more affectively to find this part. The email communication with Younits. com was very helpful. . Only surprise for me was the cost of the shipping. Higher than I expected.

STILL waiting for it!!!