Great company great web site easy to use always have what I need

The price was right and the delivery was fast. The quality is top notch.

The guy that helped me was very informative and i felt confident i could change out the device with minimal problems. . . and it worked. . . .

Customer service is outstanding! Could not be more satisfied with the service and assistance I received for a technical issue I was having with my outdoor fireplace. The service rep immediately identified my problems and provided immediate solutions for resolution of my issues. I cannot recommend these guys enough!

Very helpful, courteous, knowledgeable, being on the phone with them only a few minutes and they figured out I ordered the wrong part.

Good customer service when items were ordered. Very useful tracking info when items shipped.

I mistakenly ordered a Viking storage drawer that I thought was a warming drawer. All telephone mailboxes were full and no one picked up on a Saturday. It was delivered on a pallet and the shipping box had been opened prior to delivery. I am waiting to see if my email gets a reply.

Customer service made our return quick and easy. And also helped us order the correct item we needed.

I sent an email inquiry and Spotix responded immediately. I asked for one size and received a great quote, then I countered with a bigger size and got an even better deal. Shipping cost is what made the deal. Thanks

The sales man new your product lines and was a great help

Good responsive service. Manufacturer performance was very disappointing - many delays on shipment.

Everything went well timely delivery

Very fast, I’ve been searching for this part for a couple years now all the local fireplace experts didn’t seem to even want to mess with it so thank you

Excellent customer service

Fast and worry free service.

Found the replacement broom head for my fireplace tools

Salesperson knowledgeable and very helpful.

It worked perfectly and got my fireplace working again.

Had a problem going through the Bread Payment app but Joel helped out and got everything fixed. The bbq shipped the next day and will be here soon. So far other than the system glitch with Bread everyone I have dealt with has been super responsive.

After trying from two different t companies to find the item I needed, your rep knew enough about the available inventory to get me what I needed. I received them in two days, which was unexpected.