Site reviews
fast shipping and great customer
fast shipping and great customer service
fast shipping and great customer
fast shipping and great customer service
Finding the auto-shutoff valve on
Finding the auto-shutoff valve on your site was easy. Ordering was straight forward. Price was reasonable. And shipping was fast. Was a win all around.
Finding the auto-shutoff valve on
Finding the auto-shutoff valve on your site was easy. Ordering was straight forward. Price was reasonable. And shipping was fast. Was a win all around.
Shipped broken filters and still
Shipped broken filters and still waiting for replacements or money back
Shipped broken filters and still
Shipped broken filters and still waiting for replacements or money back
Great as usual!
Great as usual!
Great as usual!
Great as usual!
Small part was broken when
Small part was broken when I received unit. Was sent replacement quickly.
Small part was broken when
Small part was broken when I received unit. Was sent replacement quickly.
My HOA was interested in
My HOA was interested in exploring water filtration options for our building. I did a quick Google search and came across US Water Systems among others. I particularly enjoyed the company's YouTube page which converted me (cheers to the "Water Doctor"). I filled out the online form and received a prompt response from a field rep. Following the call I ordered a test kit on December 5th. It arrived in the mail a couple days later. So far so good! I dropped off the test kit at USPS on December 11th. It's now January 5th and I just received an email requesting customer feedback. Well... I never heard back from US Water Systems. I'm not sure if the samples were received in the mail. Was the test kit was processed? How do I get the results? More importantly, no follow up consultation to spec out a water filtration system based on our unique water profile. Engagement started strong so I'll give points there but execution was nonexistent. That's my honest review.
My HOA was interested in
My HOA was interested in exploring water filtration options for our building. I did a quick Google search and came across US Water Systems among others. I particularly enjoyed the company's YouTube page which converted me (cheers to the "Water Doctor"). I filled out the online form and received a prompt response from a field rep. Following the call I ordered a test kit on December 5th. It arrived in the mail a couple days later. So far so good! I dropped off the test kit at USPS on December 11th. It's now January 5th and I just received an email requesting customer feedback. Well... I never heard back from US Water Systems. I'm not sure if the samples were received in the mail. Was the test kit was processed? How do I get the results? More importantly, no follow up consultation to spec out a water filtration system based on our unique water profile. Engagement started strong so I'll give points there but execution was nonexistent. That's my honest review.
All my questions were answered
All my questions were answered quickly and the product recommendation was perfect. Shipping was quick for our rural location, and the system was easy to install. Highly recommend!
All my questions were answered
All my questions were answered quickly and the product recommendation was perfect. Shipping was quick for our rural location, and the system was easy to install. Highly recommend!
Always great service, and shipping
Always great service, and shipping times have improved!
Always great service, and shipping
Always great service, and shipping times have improved!
Tech support is amazing
Tech support is amazing
Tech support is amazing
Tech support is amazing
Shipped fast. Online easy to
Shipped fast. Online easy to navigate order orocess
Shipped fast. Online easy to
Shipped fast. Online easy to navigate order orocess
All good
All good
All good
All good
We are very happy with
We are very happy with our water test results
We are very happy with
We are very happy with our water test results
Worked perfectly
Worked perfectly
Worked perfectly
Worked perfectly
If you order in advance,
If you order in advance, you get what you need on time. Good product for good price
If you order in advance,
If you order in advance, you get what you need on time. Good product for good price
A little long to get
A little long to get it
A little long to get
A little long to get it
Not sure what this means
Not sure what this means
Not sure what this means
Not sure what this means
Excellent quick and efficient
Excellent quick and efficient
Excellent quick and efficient
Excellent quick and efficient
The whole process was great,
The whole process was great, and shipped ontime.
The whole process was great,
The whole process was great, and shipped ontime.
Fast service, great packaging/no damage
Fast service, great packaging/no damage upon arrival, and a fair price. The products work very well so I am very pleased with US Water Systems.
Fast service, great packaging/no damage
Fast service, great packaging/no damage upon arrival, and a fair price. The products work very well so I am very pleased with US Water Systems.
The EQUIPMENT, the packaging, the
The EQUIPMENT, the packaging, the tech-support, the app and the information. It provides right on your phone is outstanding. Water quality excellent. Our previous. US Water Systems worked well so we decided to go with another when we moved to this house. I like it.
The EQUIPMENT, the packaging, the
The EQUIPMENT, the packaging, the tech-support, the app and the information. It provides right on your phone is outstanding. Water quality excellent. Our previous. US Water Systems worked well so we decided to go with another when we moved to this house. I like it.
