Very good service and delivery. Very good and sturdy product. The on-line chat service was very helpful.

Easy and fast service. Thank you

Excellent service and love the electric log burner effect fire we bought!

Easy to order online. Great price, having compared with other options. Kept well informed of delivery details. Can recommend this company to others

I cannot recommend Premier highly enough. Excellent service from order to delivery. 10 out of 10

Fantastic service highly recommended even made delivery directly to me before Christmas thank you

It is a beautiful product that is very well made, boxed with care and works well. Prestige communicated in a friendly and very prompt manner and delivered as scheduled.

Good product very helpful

Excellent service and very helpful staff. Our initial inquiry was dealt with professionally. We placed our order the same day and the delivery of our Log burner was as promised. We would definitely recommend Prestige home fires.

Wonderful service from start to finish, spoke to someone on phone to help chose right one, so helpful! Definitely recommend. Loving the new log burner, so is the dog! 🐶

Fire looks to be great quality, very stylish and really makes the room bang once plastered into the new media wall. It sits underneath a 65 inch TV and adds an awesome new look to my front room. Delivery was fairly quick given how big it is, and also received some free lights that plug into the TV, creating an even better experience once the main lights are off and just the fire and TV on. 100% recommend these guys if your looking for a new fire.

Excellent service throughout and best price I could find

Clear instructions (took around 2 hours to assemble) looks really nice and the fire is much better than I expected. I would certainly recommend

The Media wall is a statement piece, beautiful fireplace, overall, easy enough to assemble. (And yes, I’m a woman and I built it myself). The TV bracket that I ordered with it wasn’t great quality, I ended up using my own wall fixings and screws. Given the choice again I’d purchase it separately. Service is brilliant though. Love my new media wall and fireplace 💜

Very happy with the product and the service

Couldn’t be happier with our purchase, everything was as described on the site and the fire arrived quickly.

GREAT COMPANY SUPPORT NEEDED WALL BRACKET FOR THE TV AS THEY WERE OUT OF STOCK AT THE TIME THEY HELPED US FIND THE RIGHT ONE FOR OUR TV MEDIA WALL

Good service - prompt delivery

Really good I was a bit disappointed to realise I had lost the ability to burn logs and had to spend extra money on the inner chimney, but that was more than made up by the excellent advice I got and then when the product arrived with some slight damage I was given options and ended up with a free cast iron grill too, it's a brilliant product , so very happy customer

Grewst