Excellent customer service and an amazing product. We are delighted.

Brilliant service

Very pleased with all aspects of the process from the initial online` order to the delivery of my stove. Thanks to the delivery man who was very helpful. My stove arrived in perfect condition, very well packaged. Thanks to all at prestige home fires.

So happy quality is fantastic and easy to install with videos to watch a must buy

Fantastic customer service came on time . Call from delivery guy 1hour before delivery packed really well would recommend

Absolutely delighted with our Carmen BBQ. Delivered well wrapped and secure on a pallet. Each section are heavy and awkward to move. Definitely need 1 or 2 friends to help the unpacking and assembly. Looks fantastic when Assembled. Looking forward to trying it out hopefully in next few days

Excellent experience from start to finish. Great communication and speedy delivery .Would definitely purchase again from Prestige Home Fires.

All was spot on👍👍👍

Good quality

Great quality products, great communication - kept you in the loop throughout from order to manufacturing to delivery. Highly recommend

Well worth the price! Speedy delivery. The delivery driver was excellent, happy happy and very helpful.

Excellent Service from start to delivery

Excellent communication and excellent service.

Very good service. Prompt Delivery.

Great Spectrum electric fire . Neil was extremely helpful with our delivery arrangements. Definitely recommend 👌

Very pleased with my fire. Really realistic looking adding a focal point in my lounge. The company were great to deal with and I would definitely recommend

Service was great, very quick delivery and communication was on point.

Just received out new ACR Malvern fire from Prestige. Really pleased with the initial ordering, packaging and quality of fire. It looks really good and has so many features. Great service from Neil who informed us throughout process. Only hiccup was delivery which wasn’t Prestige’s fault, however quickly sorted. Would definitely recommend

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The team assisted me with the purchase. Greatly appreciate the assistance with a slightly complicated deliver. Clear communications throughout the purchase.