Everything was packed safely and no damage.

Makes the seating within the sauna very comfortable

Customer service communicated excellently. Product arrived well packaged. I don't give 5 stars easily!

It’s a beautifully crafted sauna that produces great heat. Small and compact and can fit into a larger bedroom even without disturbing the appearance of it. Installation required two people, for sure! The installation video was more helpful than the written instructions. Induces relaxation and sweat and can get quite hot if that’s what you want. Overall, a great unit. Thank you!

I am so glad we found your company (on Facebook) as I had been looking for saunas on WayFair. I was glad you are based in the US and that there was a person who answered the phone. I look forward to talking to someone in the future to build on the base sauna we purchased.

We love our JNH Sauna. JNH has wonderful customer service as well. We had to call and ask a question during set up and April was amazing. She gave us a simple answer that solved our concerns. She was so good to work with! Thank you JNH, we are enjoying our sauna as I write this review!!

I’ve had my sauna for years and I still love it. It was easy to assemble and extremely simple to use. I just recently changed the oxidizer and customer service helped me tremendously.

Perfect fit and nice to have at home

Sauna shipped much quicker than anticipated, super easy set up and install, took maybe one hour. Have used it several times per week & enjoy every minute. Well worth it!

Love the sauna.

Excellent service

Arrived quickly, easy to assemble, easy to use.

very easy to assemble heats up very quickly evidently good craftsmanship as well. Also appreciate the third-party testing for the ultra low EMF ratings. also, the shipping arrived well ahead of time within three weeks

It arrived only a few days in perfect condition, didn't take long to figure out how to put it together. Great customer support throughout.

All of my encounters with JNH have been great since the beginning. So glad I didn't go with a no-face internet version of a sauna from a faraway place. Love these guys!

LOVE THIS COMPANY!!

service was fabulous-got a call that i had ordered too many accessories and adjusted my order so that i would not have to pay shipping to return the excess. great company!

My husband has a truck with a lift gate. He managed. I think it would be best to have extra set of hands

Shipping left JNH timely but was a bit delayed once the sauna arrived at the last location for delivery. No fault of JNH.

I love it! It works amazing. It’s pretty. Totally doable to put together. April was amazingly responsive and supportive. No complaints!